Darren Nobes
Carrick,NSW
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
31
31
years of professional experience
Work History
Sales Manager
Daniels Auto Group
05.2020 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
Sales Manager
Goulburn Toyota
02.2018 - 05.2020
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counselled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Established and cultivated solid business relationships with new or existing customers.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
General Manager
Goulburn Ford
01.2014 - 02.2018
- Increased dealership revenue by implementing strategic sales and marketing initiatives.
- Enhanced customer satisfaction through providing exceptional service and timely resolutions to concerns.
- Streamlined internal processes for improved efficiency and productivity within the automotive team.
- Developed and maintained strong relationships with manufacturers, leading to better negotiation outcomes.
- Boosted employee morale and reduced turnover by creating a positive work environment and offering ongoing professional development opportunities.
- Spearheaded cost reduction initiatives, resulting in significant savings for the dealership while maintaining quality standards.
- Managed daily operations, ensuring smooth functioning of all departments including sales, service, parts, and finance.
- Implemented inventory control measures to optimize stock levels and reduce carrying costs.
- Facilitated collaboration between departments to improve overall performance and customer experience.
- Conducted regular performance evaluations, providing constructive feedback for employee growth and development.
Sales Manager
Goulburn Ford
01.2008 - 01.2014
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Sales Manager
Southern Highland Hyundai
08.2004 - 10.2008
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
Sales Consultant
Rod Lawrence Ford
05.1997 - 08.2004
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Expanded company reach by establishing new connections with potential clients at industry events and conferences.
Automotive Parts Specialist
Rod Lawrence Ford
11.1992 - 05.1997
- Assisted customers in identifying the correct parts for their vehicles, ensuring optimal performance and reduced returns.
- Maintained a clean and organized work environment, adhering to safety guidelines and regulations.
- Strengthened client relations by proactively following up on orders and maintaining open lines of communication.
- Utilized computer systems to efficiently manage orders, track inventory levels, and generate reports for management review.
- Participated in industry events to stay current on trends, expand professional network, and enhance product knowledge.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
Education
High School Diploma -
Picton High School
Picton, NSW1992
Skills
- Operations
- Sales Strategy Development
- Profitability Optimization
- Staff Management
- Conflict resolution
- Team leadership
- Sales forecasting
Timeline
Sales Manager
Daniels Auto Group
05.2020 - Current
Sales Manager
Goulburn Toyota
02.2018 - 05.2020
General Manager
Goulburn Ford
01.2014 - 02.2018
Sales Manager
Goulburn Ford
01.2008 - 01.2014
Sales Manager
Southern Highland Hyundai
08.2004 - 10.2008
Sales Consultant
Rod Lawrence Ford
05.1997 - 08.2004
Automotive Parts Specialist
Rod Lawrence Ford
11.1992 - 05.1997
High School Diploma -
Picton High School
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