Darren Saunders
Rostrevor,SA
Summary
Accomplished Freight and Logistics Coordinator with a proven track record at Eurostyle Group, enhancing operational efficiency and customer satisfaction through expert logistics analysis and exceptional customer service skills. Spearheaded initiatives that streamlined warehousing processes and shipment coordination, achieving significant improvements in productivity and client relations.
Overview
34
34
years of professional experience
Work History
Freight and Logistics Coordinator
Eurostyle Group
03.2023 - Current
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated documentation and information required for customer shipments.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Tracked orders and notified customers of status or potential delays.
- Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Streamlined inventory management for reduced waste and improved cost control.
- Developed strategies to optimize utilization of available resources.
- Implemented a warehouse organization system that increased storage capacity and accessibility.
- Liaised with internal and external stakeholders to facilitate smooth operations.
- Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
- Analyze monthly performance reports to track shipping trends.
- Conducted regular audits of warehouse operations to maintain quality standards and minimize errors or inefficiencies.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Updated and maintained databases to track shipments and inventory.
- Built and established relationships with staff and vendors.
- Managed inventory levels to verify availability of stock for customer orders.
- Monitored and adjusted inventory levels according to demand.
Warehouse Manager
Eurostyle Group
10.2014 - 03.2023
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
- Facilitated smooth expansion of warehouse space to accommodate business growth, overseeing construction projects and integration of new systems.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Organized records of vehicles, schedules and completed orders.
Spare Parts Manager
Eurostyle Group
10.2010 - 09.2014
- Increased spare parts inventory accuracy by implementing a robust tracking system and conducting regular audits.
- Assisted engineering teams in locating hard-to-find replacement parts for obsolete equipment, prolonging its operational life.
- Maintained and analysed ERP database to facilitate sales strategies and study customer ordering behaviour.
- Analyzed usage patterns to forecast future demand accurately, allowing for more strategic purchasing decisions and reduced costs.
- Developed strong relationships with suppliers, resulting in better pricing and faster delivery times for essential parts.
- Reduced lead time on urgent orders by maintaining accurate stock levels and negotiating expedited shipping agreements with vendors.
- Identified opportunities for bulk discounts by consolidating purchases across multiple departments or facilities when possible.
- Monitored inventory to maximize turns and minimize obsolescence.
- Coordinated with other departments to ensure smooth integration of new equipment into the inventory system, preventing any delays in usage due to lack of available parts.
- Trained staff members on proper procedures for handling delicate or expensive components, minimizing breakages and losses during storage or transport.
- Interfaced with parts warehouse on internal purchase orders and deliveries to expedite processing for urgent requests.
- Organized storage areas strategically to facilitate quick retrieval of commonly used items while ensuring optimal space utilization.
- Supervised warehouse operations efficiently, promoting safety protocols and adherence to regulatory guidelines among team members.
- Collaborated closely with maintenance teams to identify frequently needed parts, ensuring adequate stock levels at all times.
- Monitored order cycle, ordered OEM parts and completed corresponding paperwork to maintain adequate stock levels.
- Evaluated the performance of suppliers regularly, maintaining a high level of accountability and fostering continuous improvement in service quality.
- Collaborated with service department and collision center to provide timely and accurate parts fulfillment.
- Received and inspected package deliveries and resolved discrepancies.
- Managed team and provided clear guidance and direction.
- Improved communication between departments by developing clear processes for requesting, receiving, and returning spare parts.
- Managed high volume, profitable and efficient parts department within dealership framework.
- Liaised with internal teams to develop, implement, and maintain proactive sales and marketing approach for distribution of parts and services.
- Streamlined the spare parts ordering process for improved efficiency and timely acquisition of critical components.
- Adjusted stock to curtail accumulation of unused or old parts.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Ordered parts for customers, repair shops, and service departments for use in appliance industry.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Supervised and trained staff on product knowledge and customer service.
- Trained team members in successful strategies to meet operational and sales targets.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Meat Manager
Coles Supermarkets
01.1995 - 10.2010
- Developed and executed successful holiday promotions, including special offers and themed displays designed to attract shoppers during peak seasonal periods.
- Ensured consistent high-quality products by closely monitoring cutting, grinding, and packaging processes.
- Oversaw budgeting processes for the meat department, regularly reviewing financial reports to identify opportunities for improved profitability or expense reduction measures.
- Addressed customer concerns promptly and professionally, fostering strong relationships and promoting repeat business through excellent service experiences.
- Maintained open lines of communication with all team members, fostering a positive work environment conducive to high productivity levels and employee retention.
- Maintained a clean and sanitary work environment in compliance with food safety regulations and guidelines.
- Conducted regular quality control checks on incoming shipments, ensuring only the freshest meats were offered to customers.
- Demonstrated strong leadership skills in managing daily operations of the meat department, consistently meeting targets for sales growth and customer satisfaction.
Apprentice Butcher
Coles Supermarket
01.1991 - 01.1995
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Used boning knife, skewers and twine to shape, lace, and tie roasts.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
- Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
- Supported head butcher in preparing custom orders, meeting specific customer requests for unique cuts or quantities of meat.
- Prepared meat into forms ready for cooking by boning, tying, grinding, cutting and trimming meats.
Education
Certificate 4 - Frontline Management - Frontline Management
Carey Training
South Australia2012
Certificate of Apprenticeship - Butchering -
Regency College of TAFE
Regency Park, SA01.1995
Skills
- Problem-Solving
- Decision-Making
- Logistics Analysis
- Customer Service
- Warehousing Processes
- Shipment Tracking
- Shipment Coordination
- Invoicing and shipping documentation
- Transportation Management
- Transportation Planning
- Client Relations
- Attention to Detail
- Customer service skills
Personal Interests
Enjoys keeping fit and active
Lead singer in duo
Enjoys spending time with families and friends
Timeline
Freight and Logistics Coordinator
Eurostyle Group
03.2023 - Current
Warehouse Manager
Eurostyle Group
10.2014 - 03.2023
Spare Parts Manager
Eurostyle Group
10.2010 - 09.2014
Meat Manager
Coles Supermarkets
01.1995 - 10.2010
Apprentice Butcher
Coles Supermarket
01.1991 - 01.1995
Certificate 4 - Frontline Management - Frontline Management
Carey Training
Certificate of Apprenticeship - Butchering -
Regency College of TAFE
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