Darren Wain
Sunbury,VIC
Summary
Dynamic National Automotive Technical Training Manager at Goodyear Tire & Rubber, adept at developing impactful e-learning programs and fostering a culture of continuous improvement. Proven track record in enhancing employee skills through tailored training initiatives and effective communication, resulting in increased productivity and high employee satisfaction.
Overview
44
44
years of professional experience
Work History
National Automotive Technical Training Manager
Goodyear Tire & Rubber
05.2010 - 12.2024
- Enhanced employee technical skills by developing comprehensive training programs and materials.
- Organized external certification workshops for employees, enhancing their professional qualifications and industry expertise.
- Established a mentorship program to foster skill development and knowledge transfer among team members.
- Coordinated guest speakers and subject matter experts for specialized trainings, enriching overall program offerings.
- Developed customized e-learning modules to accommodate remote employees and diverse learning styles.
- Conducted regular skill assessments, identifying areas for improvement and providing actionable feedback to employees.
- Evaluated the effectiveness of training programs, making adjustments as needed to ensure continuous improvement.
- Consistently met or exceeded performance metrics related to employee skill development and knowledge retention rates.
- Bridged knowledge gaps by creating accessible resources such as job aids, quick reference guides, and instructional videos for employees'' self-paced learning.
- Facilitated hands-on workshops focused on specific technical tasks or tools, allowing participants immediate practical application of learned concepts.
- Streamlined onboarding processes, resulting in shorter ramp-up times for new hires.
- Increased productivity by implementing effective training methods tailored to individual learning styles.
- Received consistently positive feedback from employees and management for the effectiveness and relevance of technical training programs.
- Analyzed industry trends, ensuring that all training content remained current and relevant to business needs.
- Championed a culture of continuous learning within the organization through consistent communication and reinforcement of program benefits.
- Collaborated with cross-functional teams to identify gaps in technical skills and develop targeted training initiatives.
- Created courseware using online learning management system tool and various graphics and multimedia software programs.
- Updated training coursework and requirements according to group and technology changes.
Regional Manager
Kmart Tyre & Auto
03.1987 - 04.2010
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
Apprentice Motor Mechanic
Active Brake & Clutch
01.1981 - 02.1987
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
Skills
- Virtual training
- E-learning development
- Train-the-trainer
- Training delivery
- Teamwork and collaboration
- Customer service
- Problem-solving abilities
- Reliability
- Excellent communication
- Organizational skills
- Effective communication
Timeline
National Automotive Technical Training Manager
Goodyear Tire & Rubber
05.2010 - 12.2024
Regional Manager
Kmart Tyre & Auto
03.1987 - 04.2010
Apprentice Motor Mechanic
Active Brake & Clutch
01.1981 - 02.1987
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