Darren White
Werrington,NSW
Summary
Dynamic and results-driven professional with extensive experience at Australia Post, excelling in package handling and delivery efficiency. Proven ability to enhance workflow through effective communication and safety procedures. Recognized for improving customer satisfaction and reducing breakage rates while maintaining high standards in mail sorting and operational processes.
Diligent with solid background in mail delivery and customer service. Proven ability to manage routes efficiently, ensuring timely and accurate delivery of mail and packages. Demonstrated excellent communication and organizational skills.
Professional courier with solid experience in dependable and efficient mail delivery. Known for strong organizational skills, effective route planning, and timely service. Focused on team collaboration, adaptability, and achieving results. Reliable, flexible, and skilled in customer service and problem-solving.
Overview
17
17
years of professional experience
Work History
Postman /Loading Dock Worker
Australia Post
03.2022 - 07.2025
- Learned postal delivery protocols and safety procedures to ensure efficient mail handling.
- Assisted in sorting and organizing mail for timely distribution to designated routes.
- Adapted quickly to daily route changes, ensuring effective communication with team members.
- Operated delivery vehicles safely while adhering to traffic regulations and company policies.
- Efficiently processed high volumes of mail by utilizing automated sorting equipment, maintaining smooth workflow within the distribution center.
Delivery Van Driver
Australia Post
12.2021 - 03.2022
- Operated delivery van to ensure timely and safe transport of goods.
- Managed route planning to optimize delivery efficiency and reduce fuel consumption.
- Conducted routine vehicle inspections and maintenance for safety compliance.
- Maintained accurate delivery logs and documentation for tracking purposes.
- Communicated effectively with dispatch to coordinate delivery schedules and address issues.
- Collaborated with dispatchers to communicate any delays or obstacles encountered during deliveries, allowing for prompt adjustments to timelines or routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products to designated locations.
Processing /Parcel Sorting Officer
Australia Post
12.2019 - 12.2021
- Sorted and organized parcels efficiently to ensure timely distribution.
- Operated scanning equipment to track parcel movements accurately.
- Collaborated with team members to streamline sorting processes.
- Conducted quality checks on sorted parcels for accuracy and compliance.
- Implemented improvements in parcel handling techniques, enhancing workflow efficiency.
- Handled fragile items with care while maintaining a fast-paced working environment, reducing breakage rates significantly over time.
Dock Forklift Driver
Australia Post
11.2015 - 12.2019
- Operated forklifts to efficiently load and unload shipments in compliance with safety regulations.
- Coordinated inventory management processes, ensuring accurate stock levels and timely order fulfillment.
- Conducted regular equipment inspections, maintaining operational efficiency and minimizing downtime.
- Streamlined loading procedures, reducing turnaround times and enhancing overall dock productivity.
- Consistently met or exceeded performance metrics while adhering to workplace safety standards.
- Supported warehouse operations by performing general labor tasks such as sweeping floors, cleaning equipment, and organizing storage areas.
Acting Process Leader
Australia Post
02.2012 - 11.2015
- Led cross-functional teams to streamline operational processes and enhance efficiency.
- Developed and implemented training programs for staff, improving performance and knowledge retention.
- Analyzed workflow metrics to identify bottlenecks, proposing solutions that increased productivity.
- Fostered a culture of continuous improvement through regular feedback sessions and team workshops.
- Managed daily operations, ensuring adherence to safety protocols and quality standards across all departments.
- Established key performance indicators (KPIs) to monitor progress and drive accountability within teams.
Mail Sorter
Australia Post
12.2009 - 02.2012
- Sorted and organized incoming mail for efficient distribution.
- Operated advanced sorting machinery to enhance processing speed.
- Monitored workflow to ensure timely completion of mail deliveries.
- Collaborated with team members to streamline sorting processes.
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
Machine Operator
Actron Air
07.2008 - 12.2009
- Operated complex machinery to ensure efficient production flow.
- Monitored production processes to maintain quality standards and minimize downtime.
- Collaborated with team members to streamline workflows and improve efficiency.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Conducted routine maintenance on equipment to enhance operational reliability.
Education
Diploma - Management
Evocca College
12-2015
Certificate III - Processing Manufacturing
TAFE QLD
QLD NORTH BRISBANE12-2007
Skills
- Package handling
- Loading and unloading
- Signature collection
- Heavy lifting
- Safety procedures
- Postal regulations
- Postal code familiarity
- Memory retention
- Mail sorting
- Delivery efficiency
- Parcel delivery
- Scan parcels
- Sorting mail
Timeline
Postman /Loading Dock Worker
Australia Post
03.2022 - 07.2025
Delivery Van Driver
Australia Post
12.2021 - 03.2022
Processing /Parcel Sorting Officer
Australia Post
12.2019 - 12.2021
Dock Forklift Driver
Australia Post
11.2015 - 12.2019
Acting Process Leader
Australia Post
02.2012 - 11.2015
Mail Sorter
Australia Post
12.2009 - 02.2012
Machine Operator
Actron Air
07.2008 - 12.2009
Diploma - Management
Evocca College
Certificate III - Processing Manufacturing
TAFE QLD