Darren Zorgdrager
Ferntree Gully,VIC
Summary
Dedicated Intelligence Analysis skilled at gathering and organizing information to support investigations into non-compliance. Offers good communication and planning abilities coupled with strong data analysis and report writing skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Intelligence Analyst
Department of Energy, Environment and Climate Change
KNOXFIELD, VIC
02.2018 - Current
- Collaborated with inter-agency partners to share critical information.
- Prepared comprehensive intelligence reports for senior leadership.
- Developed strategies for information collection and analysis.
- Prepared briefs and intelligence presentations and disseminated to appropriate stakeholders.
- Enhanced team performance through mentoring and knowledge sharing initiatives.
- Trained junior analysts in analytical techniques and methodologies.
- Determined connections between criminal activities by linking suspects.
- Analyzed intelligence data to identify trends and predict threats.
- Developed and distributed intelligence products focused on field operations.
- Adapted analytical approach based on evolving objectives or requirements.
- Employed statistical methods to improve predictive accuracy.
- Identified potential and existing threats and vulnerabilities.
- Determined key trends using gathered intelligence.
- Leveraged advanced software tools for data visualization and pattern recognition.
- Presented findings at conferences and professional workshops.
- Maintained awareness of advancements in the field of intelligence analysis.
- Utilized geospatial tools to assess potential targets and risks.
- Conducted deep-dive investigations into high-priority topics.
- Maintained up-to-date knowledge of relevant legal regulations governing the collection, storage, dissemination and destruction of sensitive information.
- Compiled evidence from multiple sources into concise yet comprehensive intelligence briefs suitable for presentation at high-level meetings.
- Developed intelligence documents for senior leadership briefings.
- Provided analytic support during operations by collecting, analyzing and interpreting data related to the mission.
- Collaborated with other members of the Intelligence Community to ensure timely sharing of relevant information.
- Utilized specialized software programs to collect, store, analyze and present large amounts of information in an organized format.
- Evaluated raw information for relevance and accuracy before incorporating it into assessments or reports.
- Created comprehensive analytical products that included recommendations for actionable steps to address identified problems or issues.
- Participated in training sessions designed to improve tactical skills associated with gathering intelligence in challenging environments.
- Researched open source materials including news articles, social media posts and other public records for evidence related to terrorism activities or other criminal behavior.
- Identified and evaluated critical information from various sources, such as human intelligence, open-source intelligence, imagery intelligence, signals intelligence and geospatial intelligence.
- Conducted research to produce detailed reports on current threats and patterns of activity in designated areas.
Sales Coordinator
Independent Letterbox
BAYSWATER NORTH, VIC
04.2016 - 09.2017
- Cultivated strong relationships with customers for repeat business.
- Monitored inventory levels and ordered stock as needed.
- Handled customer complaints and resolved issues professionally.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Fostered a positive work environment to encourage teamwork.
- Coordinated with vendors to ensure timely product deliveries.
- Delivered exemplary customer service and support by remaining poised in most stressful situations.
- Improved profitability and pipeline with multiple marketing channels and sales strategies.
Intelligence Analyst
Defence Signals Directorate / APS
CANBERRA, ACT
05.2011 - 09.2013
- Generate intelligence reports
- Edit intelligence reports
- Respond to time sensitive customer intelligence requirements
- Liaise with customers and stakeholders
- Translate and transcribe foreign languages
- Provide briefings to deploying personnel
- Provide subject matter knowledge.
- Developed strategies for information collection and analysis.
- Prepared briefs and intelligence presentations and disseminated to appropriate stakeholders.
- Trained junior analysts in analytical techniques and methodologies.
- Developed and distributed intelligence products focused on field operations.
- Supported military force protection through timely threat analysis.
- Gathered and disseminated raw intelligence for real-time analysis and decision-making.
- Leveraged advanced software tools for data visualization and pattern recognition.
- Maintained awareness of advancements in the field of intelligence analysis.
- Utilized geospatial tools to assess potential targets and risks.
- Conducted and supported analysis of information operations (IO) intelligence related to political, economic, social, cultural, physical, geographic, technical or military issues in specific foreign countries.
- Provided analytic support during operations by collecting, analyzing and interpreting data related to the mission.
- Collaborated with other members of the Intelligence Community to ensure timely sharing of relevant information.
- Utilized specialized software programs to collect, store, analyze and present large amounts of information in an organized format.
- Evaluated raw information for relevance and accuracy before incorporating it into assessments or reports.
- Identified and evaluated critical information from various sources, such as human intelligence, open-source intelligence, imagery intelligence, signals intelligence and geospatial intelligence.
- Conducted research to produce detailed reports on current threats and patterns of activity in designated areas.
- Facilitated communication between field personnel and headquarters staff through the use of secure communications systems.
Intelligence Officer
Defence Signals Directorate / RAAF
CANBERRA, ACT
06.2001 - 05.2011
- Train, mentor and manage rotating staff
- Find access opportunities to foreign networks
- Bulk data analysis and visual representation of data
- Conduct data entry into a corporate target knowledge base
- Ensure targeting of foreign communications is complainant with the Telecommunications ACT 2001.
- Developed strategies for information collection and analysis.
- Gathered and disseminated raw intelligence for real-time analysis and decision-making.
- Prepared briefs and intelligence presentations and disseminated to appropriate stakeholders.
- Evaluated the credibility of sources and reliability of information.
- Developed and distributed intelligence products focused on field operations.
- Monitored open source media for relevant global events.
- Managed multi-source intelligence databases to enhance decision-making.
- Trained junior analysts in analytical techniques and methodologies.
- Utilized geospatial tools to assess potential targets and risks.
- Supported military force protection through timely threat analysis.
- Leveraged advanced software tools for data visualization and pattern recognition.
- Triaged threat levels and reported to commanders.
- Wrote reports based on collected data from [Raw Signals Intelligence].
- Analyzed raw intelligence data and identified patterns of activity for further investigation.
- Collected information from various communications and analyzed it for meaningful information.
- Gathered open source materials such as news articles, social media posts, and other public documents for use in analysis projects.
- Conducted all-source analysis of foreign countries, organizations, and individuals to identify threats to national security.
- Participated in interagency meetings regarding strategic planning efforts related to national security issues.
- Evaluated new technologies for their potential applications in intelligence gathering operations.
Education
Senior First Aid -
St John’s Ambulance
01.2011
Diploma of Electromagnetic Reconnaissance (EWL) -
Royal Australian Air Force
01.2010
RAN Workplace Assessor Course -
Royal Australian Navy Training System School
01.2009
Certificate of Training -
Defence Force School of Signals Electronic Warfare Wing
01.2009
ADF Reporting and Dissemination Course -
Certificate of Training
01.2009
Royal Australian Air Force School of Postgraduate Studies Communication Skills 1 -
Diploma of Portuguese Language
01.2008
Certificate of Training -
Royal Australian Air Force School of Postgraduate Studies Corporal Promotion Course
01.2007
Certificate IV of Electromagnetic Reconnaissance (EWL) -
Royal Australian Air Force
01.2006
Advanced Diploma of Indonesian Language -
Australian Defence Force School of Languages
01.2005
Diploma of Indonesian Language -
Australian Defence Force School of Languages
01.2004
Certificate of Training -
Defence Force School of Signals Electronic Warfare Wing Signals Operator Course
01.2002
High School Certificate (HSC) -
Moss Vale High School
01.1998
Skills
- Excellent communication skills – written and oral
- Ability to deliver theory based and practical training packages
- High-level of organisational and time management skills
- Excellent customer engagement skills
- Experience with a Corporate Knowledge Base (CKB)
- Excellent reporting skills, both written and graphical
- Comprehensive analytical skills
- Ability to liaise with, and provide regular and timely feedback to relevant stakeholders
- Ability to work unsupervised and as part of a team
- Proactive in developing the skills and knowledge of myself and team members
- High level of initiative in developing new systems and ideas
- Excellent computer skills and proficiency in:
- Microsoft Office
- Analysing networks to find vulnerabilities using corporate tools
- Bulk data analysis
- Data entry
- Maintaining records
- Intelligence Analysis
- Managing records
- Intelligence Gathering
- Threat Assessment
- Conducting briefings
- Threat detection
- Updating tracking spreadsheets
- Research abilities
- Social Media Monitoring
- Assessing compliance risk
- Crime trend analysis
- Information Gathering
- Report Preparation
- Information Verification
- Data Evaluation
- Data Interpretation
- Research and analysis
- Team Player
- Intelligence collection
- Report Writing
- Data Collection
Awards
- AIC Award (Team award), 01/01/12
- Student of Distinction Portuguese Language Course, 01/01/08
- Defence Signals Directorate Merit Award, 01/01/04
References
- Mr. Christopher Oberscheider, (02) 6144 3327 / 0423 953 632, chris.oberscheider1@defence.gov.au
- Mr. Grant Horne, (02) 6265 0274 / 0402 218 311, grant.horne@defence.gov.au
Languages
Indonesian
Limited
Portuguese
Professional
Accomplishments
- AIC Award (Team award)
- Student of Distinction
- Portuguese Language Course
- Defence Signals Directorate Merit Award
- Conservation Regulator - Living our values - Responsiveness Award (Team Award)
- Conservation Regulator - Living our values - Mental Health and Well Being Award - Peer Support.
Certification
Oberscheidern Air Force School of Postgraduate Studies
Diploma of Portuguese Language - Australian Defence Force School of Languages
Corporal Promotion Course - Royal Australian Air Force School of Postgraduate Studies
Certificate IV of Electromagnetic Reconnaissance (EWL) - Royal Australian Air Force
Advanced Diploma of Indonesian Language - Australian Defence Force School of Languages
Signals Operator Course - Defence Force School of Signals Electronic Warfare Wing
Higher School Certificate (HSC)
References
References available upon request.
Timeline
Intelligence Analyst
Department of Energy, Environment and Climate Change
02.2018 - Current
Sales Coordinator
Independent Letterbox
04.2016 - 09.2017
Intelligence Analyst
Defence Signals Directorate / APS
05.2011 - 09.2013
Intelligence Officer
Defence Signals Directorate / RAAF
06.2001 - 05.2011
Senior First Aid -
St John’s Ambulance
Diploma of Electromagnetic Reconnaissance (EWL) -
Royal Australian Air Force
RAN Workplace Assessor Course -
Royal Australian Navy Training System School
Certificate of Training -
Defence Force School of Signals Electronic Warfare Wing
ADF Reporting and Dissemination Course -
Certificate of Training
Royal Australian Air Force School of Postgraduate Studies Communication Skills 1 -
Diploma of Portuguese Language
Certificate of Training -
Royal Australian Air Force School of Postgraduate Studies Corporal Promotion Course
Certificate IV of Electromagnetic Reconnaissance (EWL) -
Royal Australian Air Force
Advanced Diploma of Indonesian Language -
Australian Defence Force School of Languages
Diploma of Indonesian Language -
Australian Defence Force School of Languages
Certificate of Training -
Defence Force School of Signals Electronic Warfare Wing Signals Operator Course
High School Certificate (HSC) -
Moss Vale High School
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