Darshana Bhatt
Canberra,Act
Summary
Community pharmacist with extensive experience at Capital Chemist Kingston, specializing in medication dispensing and patient counseling. Demonstrated success in improving customer satisfaction through effective teamwork and adherence to safety protocols. Expertise in administering vaccinations and managing drug interactions, providing optimal pharmaceutical care for diverse patient populations.
Overview
13
13
years of professional experience
Work History
Community Pharmacist
Capital Chemist Kingston
Kingston, ACT
12.2023 - Current
- Dispense prescription medications using dispensing work and following established protocols, including state and federal regulations.
- Check medications for content, accuracy, and completeness of drug packaging and labeling.
- Maintain awareness of potential drug interactions through continuous review of patient profiles.
- Implement safety measures to prevent drug errors such as wrong dose or wrong drug dispensed.
- Maintain the controlled drug register in the strong room.
- Assist methadone patients and staged supply patients in the strong room.
- Enter a new Webster profile, pack medication, and check packs in the SureMed.
- Train new technicians to provide excellent customer service, which resulted in higher customer satisfaction scores.
- Counsel patients regarding over-the-counter products and, lifestyle modifications.
- Advise patients on potential drug interactions and side effects, proper dose timing, and medication storage.
- Collaborate with local health care providers in providing optimal pharmaceutical care services for patients.
- Administer regular vaccines, advise on travel vaccination, and administer travel vaccines and injections to assist customers with medical needs.
- Complete day-to-day duties accurately and efficiently.
- Provide support and guidance to colleagues to maintain a collaborative work environment.
- Deliver professional services such as leave certificates, Medcheck, Diabetes Medcheck, supply of antibiotics for UTIs, and resupply of oral contraceptive pills.
Intern Pharmacist
Capital Chemist group
Kingston, Act
01.2023 - 12.2023
- Provided customer service to answer questions about prescriptions, over-the-counter medications, and health concerns
- Maintained patient records, including profiles, medication history, allergies and physician information.
- Dispensed prescribed medications while following all state laws governing the practice of pharmacy.
- Increased focus on the pharmacy's encompassing health services by administering immunizations and delivering patient consultations.
- Collaborated with fellow healthcare professionals to provide optimal patient care outcomes.
- Organized and maintained the pharmacy inventory of drugs and supplies.
- Worked with pharmacy technicians to expedite urgent requests.
- Delivered pharmacological education to patients by responding to and answering questions and explaining medication side effects.
- Actively participated in team meetings discussing best practices for running a successful pharmacy operation.
- Compounded various medications according to doctor's orders using appropriate equipment and supplies.
Pharmacy Assistant/ Dispensary Technician
Capital Chemist Kingston
Canberra, Australia
12.2021 - 12.2022
- Dispensed medication accurately and efficiently using FRED dispense system.
- Managed dispensary stock ordering and maintenance for optimal inventory levels.
- Answered customer questions about prescribed and OTC medications.
- Delivered quality care to customers through close collaboration with pharmacist.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Adhered to all legal requirements relating to the safe dispensing of medication.
- Trained new pharmacy staff in procedures and customer service standards.
- Maintained shop cleanliness to promote a welcoming environment.
- Supported dispensary operations by processing scripts in and out effectively.
- Operated point of sale terminal and EFTPOS payment systems to facilitate transactions.
- Answered telephone calls promptly and assisted customers by directing calls to appropriate personnel.
Quality Control Officer
Centurion laboratories pvt ltd
Vadodara, India
05.2015 - 10.2016
- Maintained all analytical equipment according to the schedule and Standard operating procedures
- Completed all Document work related to the analysis (Calibration Log, Finished Goods Log, Raw Materials Log, Usage Log)
- Reviewed and Updated test methods and procedures according to SOP
- Performed analysis from the following analytical equipment: HPLC (shimadzu), Dissolution Apparatus, UV spectroscopy
Quality Control chemist
Mercury laboratories limited
Vadodara, India
02.2014 - 05.2015
- Performed analysis of intermediate bulk, compression and finished Stage of tablet, injection, and liquid products
- Performed and schedule Periodic Calibration of HPLC and GC
- Prepared results on computer (Word, Excel and instrumentation software)
- Strong interpersonal, writing, and multi-tasking skills with the ability to work in a team
- Operated various technical laboratory instruments such as: HPLC, Dissolution apparatus, UV spectroscopy, Karl Fischer auto titration, Disintegration tester, Friability tester, Hardness tester, pH meter
Pharmacist
Shree Vir Medical store
Vadodara, India
10.2012 - 02.2014
- Dispensed Medicine as per Prescriptions
- Documented all activities real-time in HIMS software
- Advice customers on health issues and medications
- Issued all OTC medicines
- Ordered and received medicines
- Putting stock away, checking of out dates, rotating stock
Education
Information Technology
Charles Sturt University
Melbourne, VIC11-2018
Skills
- Medication dispensing
- Customer service
- Teamwork and collaboration
- Patient counseling
- Drug interaction management
- Safety protocols
- Inventory management
- Vaccination administration
Languages
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual
References
References available upon request.
Timeline
Community Pharmacist
Capital Chemist Kingston
12.2023 - Current
Intern Pharmacist
Capital Chemist group
01.2023 - 12.2023
Pharmacy Assistant/ Dispensary Technician
Capital Chemist Kingston
12.2021 - 12.2022
Quality Control Officer
Centurion laboratories pvt ltd
05.2015 - 10.2016
Quality Control chemist
Mercury laboratories limited
02.2014 - 05.2015
Pharmacist
Shree Vir Medical store
10.2012 - 02.2014
Information Technology
Charles Sturt University
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