Darshil KACHHADIYA
Perth,WA
Summary
Dynamic professional with a proven track record at Tivan Sciences Pvt. Ltd., excelling in optimizing workflows and enhancing service delivery. Skilled in customer relationship management and effective team communication, I consistently improve operational accuracy and foster strong client relations, ensuring high levels of satisfaction and loyalty.
Diligent Driver with solid background in delivering newspapers efficiently and on time. Proven ability to maintain consistent route and ensure customer satisfaction through reliable service. Demonstrated expertise in time management and route optimization.
Overview
5
5
years of professional experience
Work History
Newspaper Carrier
Balmukund News
08.2023 - Current
- Ensured timely newspaper delivery across designated routes, enhancing customer satisfaction and loyalty.
- Delivered newspapers and promotional flyers to approximately 278 homes each weekend, maintaining route efficiency.
- Adapted delivery methods in varying weather conditions to guarantee consistent service reliability.
- Communicated with customers to address delivery inquiries, fostering strong community relationships.
Customer Service Cashier
The Lakes Supermarket
08.2023 - 07.2024
- Ensured accurate and efficient transaction processing using point-of-sale systems.
- Enhanced customer experience through tailored product recommendations and inquiries.
- Maintained balanced cash drawers by effectively managing cash register operations.
- Trained new cashiers on procedures and best practices for customer service.
Personal Assistant to the Owner
Tivan Scienecs Pvt. Ltd.
02.2021 - 08.2023
- Coordinated daily schedules and appointments for owner, ensuring efficient time management.
- Implemented filing system that improved document retrieval speed and organization.
- Managed correspondence, prioritizing urgent communications for timely responses.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Sourced and ordered office equipment and supplies.
- Filed paperwork and organized computer-based information.
- Used discretion when handling confidential information.
- Created and managed office systems to efficiently deal with documentation.
- Updated and maintained confidential databases and records.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Screened personal and business calls and directed to appropriate party.
Education
MBA - Accounting
Institute of Management And Commerce
Perth, WA11-2026
BBA - Commerce
Rk University
Rajkot, Gujarat04-2022
Skills
- Punctual and reliable
- Problem-solving
- Patience and persistence
- Safety awareness
- Team communication
- Navigation
- Customer service
- Active listening
- Critical thinking
- Data entry
- Computer proficiency
- Complaint handling
- Client relations
- Payment processing
- Microsoft outlook
- Documentation
- Administrative support
- Technical support
- Prioritization
- Customer relationship management (CRM)
Languages
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
English
Full Professional
Interests
- Video Gaming
- Reading
- Drone Piloting
- Historical Exploration
- Documenting and sharing travel experiences
- DIY and Home Improvement
- I like working with my hands and fixing things
- Food Tourism
- Strategy Games
- Graphic Design
- Photography
- Camping
Timeline
Newspaper Carrier
Balmukund News
08.2023 - Current
Customer Service Cashier
The Lakes Supermarket
08.2023 - 07.2024
Personal Assistant to the Owner
Tivan Scienecs Pvt. Ltd.
02.2021 - 08.2023
MBA - Accounting
Institute of Management And Commerce
BBA - Commerce
Rk University