Darshil Patel
Dianella,WA
Summary
Versatile professional with a track record of enhancing customer satisfaction and maintaining operational excellence. Excelled in roles from Transit Bus Operator at BUS DRIVER to Dock Master, showcasing strong customer service and time management skills. Proven leadership in managing teams and improving service delivery, ensuring safety and efficiency in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Transit Bus Operator
BUS DRIVER
11.2024 - Current
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
Manager
Kebab Shop
09.2023 - 11.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Barista
Coffee Making
03.2022 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Dock Master
Cleaning Concepts
04.2022 - 06.2023
- Maintained strong relationships with customers through attentive service and prompt resolution of issues.
- Managed fuel inventory efficiently to maintain adequate stock levels and minimize losses due to spoilage or theft.
- Loaded trucks and properly secured items to prevent damage during transportation.
- Assessed facility conditions regularly for necessary upgrades or improvements, resulting in an attractive and functional marina.
Education
Master of Environment And Climate Emergency - Environmental
Curtin University
Perth, WA07-2024
Skills
- Safe driving
- Accident reporting
- Defensive driving
- Vehicle inspection
- Customer service
- Team leadership
- Time management
Timeline
Transit Bus Operator
BUS DRIVER
11.2024 - Current
Manager
Kebab Shop
09.2023 - 11.2024
Dock Master
Cleaning Concepts
04.2022 - 06.2023
Barista
Coffee Making
03.2022 - 08.2023
Master of Environment And Climate Emergency - Environmental
Curtin University
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