Darshna McKenzie
Flagstone Creek,QLD
Summary
Dedicated and compassionate Registered Nurse (RN) with an enthusiastic attitude to progress in direct patient care, leadership and care coordination in fast-paced environment. Proven to remain under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
9
9
years of professional experience
Work History
Registered Nurse
Queensland Health
01.2022 - Current
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Providing education and support as a renal resource nurse on nights shift and late shifts to patient on undergoing haemodialysis and peritoneal diaylsis.
Personal Care Worker
Isabel Tilyard NDIS
06.2020 - 03.2021
- Kept household areas clean and well stocked, ran errands, managed laundry and completed weekly grocery shopping
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles
- Kept patients mentally alert by entertaining, conversing and reading aloud to patients
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas
- Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books
- Remained alert to problems or health issues of clients and competently responded
- Shopped for groceries regularly in order to keep house stocked with necessities
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming
- Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
- Documented vitals, behaviors and medications in client medical records.
Assistant in Nursing
Counties Manukau DHB
02.2019 - 10.2019
- Provided customized care according to individual health plan
- Worked alongside registered nurses to check vitals and tend to patient needs
- Organized and managed patient charts and files
- Cleaned and sterilized medical instruments and disposed of contaminated supplies
- Measured and recorded food and liquid intake and urinary and fecal output to report changes to medical and nursing staff
- Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection
- Collaborated and shadowed multidisciplinary team members to plan, manage and assess treatments in care units
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Virgin Australia Ground Staff
Aero care
12.2017 - 07.2018
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Increased customer satisfaction by resolving issues with virgin Australia flights, such as excess baggage weight or baggage
- Demonstrated respect, friendliness and willingness to help wherever needed
- Carried out day-day-day duties accurately and efficiently
- Successfully maintain clean, valid driver's license and access to reliable transportation
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Delivered exceptional level of service to each customer by listening to concerns and answering questions
- Developed team communications and information for meetings
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Given the position for gate lead to lead flights prior to take off right to when the plane doors were closed
- Dealings with immigration
- Passport checks
- Driving aero bridge
- Visa checks.
Assistant in Nursing
CHT Lansdowne Hospital And Rest Home
02.2015 - 11.2017
- Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behavior and physical condition for progress or deterioration
- Working alongside the registered nurse to check vitals and tend to patient needs
- Provided customized care according to individual health plan
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Transported patients between rooms and appointments or testing locations
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment
- Employed mobility devices and hoists to lift patients from chairs to beds, following all safety procedures to avoid injuries
- Provided care for a wing of 10 patients in 1 wing.
Education
Post Graduate Certificate Acute Care - Nursing
Queensland University of Technology
12.2023
Bachelor of Nursing: Nursing -
University of Southern Queensland
Ipswich, QLD12.2021
Diploma of Nursing: Nursing -
Manukau Institute of Technology
Auckland, New Zealand07.2019
High School Diploma -
Manukau Institute of Technology
Auckland, New Zealand11.2017
Skills
- Delegation
- Written Communication
- Collaboration
- Critical thinking
- Assistance with activities of daily living
- Excellent work ethic
- Nurse Leadership
- Education
- Fire Warden
- Preceptorship
- Hand hygiene glitter bug
- Participating in educational activities
- Renal resource nurse on late and night shifts
Important Information
- Current registeration with APRAH
- Anaphylaxis certificate
- Open Australian Drivers License
Clinical Placement
- Kingaroy Hospital Emergency Department & General Medical Ward, 08/31/20, 09/27/20
- Logan Hospital Surgical Ward, 03/15/21, 04/11/21
- Charleville Hospital Emergency Department, 04/19/21, 05/16/21
- Acute Mental Health Gold Coast University Hospital, 07/05/21, 07/07/21
- Currumbin Clinic Mental Health, 07/26/21, 08/15/21
- St Andrews Ipswich Emergency Department, Intensive Care unit/Critical care unit, Renal Dialysis Unit, 08/30/21, 09/24/21
References
- Grace Stokker (Registered nurse preceptor), gracestokker@gmail.com, 0459785954
- Tracy Scott (Clinical Facilitator), 0409276334
- Jessica Carrigan (Clinical Facilitator), 0407623151
- Katherine Monz (Clinical Facilitator), Monz.katherine@gmail.com, 0434390622
Disclaimer
I Darshna McKenzie declare this CV to be true and accurate
Fishing
I enjoy being out in and on the water
Hobbies
I enjoy being out on the water and outdoors participating in recreational activities such as fishing, crabbing, and swimming.
Timeline
Registered Nurse
Queensland Health
01.2022 - Current
Personal Care Worker
Isabel Tilyard NDIS
06.2020 - 03.2021
Assistant in Nursing
Counties Manukau DHB
02.2019 - 10.2019
Virgin Australia Ground Staff
Aero care
12.2017 - 07.2018
Assistant in Nursing
CHT Lansdowne Hospital And Rest Home
02.2015 - 11.2017
Post Graduate Certificate Acute Care - Nursing
Queensland University of Technology
Bachelor of Nursing: Nursing -
University of Southern Queensland
Diploma of Nursing: Nursing -
Manukau Institute of Technology
High School Diploma -
Manukau Institute of Technology
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