Daryl Carter
Catherine Hill Bay,NSW
Summary
Results-driven professional specializing in process improvement and team leadership, with a proven track record of enhancing operational efficiency. Expertise in systems implementation and problem-solving, paired with keen attention to detail, consistently drives success and fosters strong relationships.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Senior Team Leader - Distribution Centre
Sanitarium
Berkleyvale, NSW
02.2025 - Current
- Highlight - Implemented a paperless file storage system for KPI dispatch making records more accessible for finance and customer service.
- Managed day-to-day activities, guaranteeing adherence to organizational procedures.
- Oversaw coordination and execution of inbound and outbound activities with a team of 19 members.
- Guided team members in resolving complex issues.
- Supervised nighttime departmental activities with a focus on quality management.
- Enhanced cooperation among departments leading to process improvements.
- Discovered areas for process enhancements to boost operational efficiency.
- Encouraged an environment of progressive enhancement focused on efficiency and innovative methods.
- Engaged in candidate evaluations for hiring.
- Strengthened procedural adherence to ensure a safe working environment.
- Assessed business operations to determine areas for refinement.
- Assigned daily responsibilities to team members for streamlined operations.
- Evaluated team performance regularly and tracked various key metrics.
Warehouse Manager
Eadie Lifestyle
Mayfield West, NSW
06.2023 - 02.2024
- Highlight - Working in collaboration with the finance manager to save 140,000.00 PA. With a 55% percent volume increase and a 35% reduction in cost year on year.
- Identified opportunities to reduce cost and improve productivity.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Established transportation cost standards and economical shipping practices.
- Communicated regularly with other departments regarding supply chain activities.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Led warehouse layout optimization projects, improving workflow and space utilization.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Negotiated with carriers and warehouse operators for services and preferential rates.
Warehouse Operator
Clifford Hallam Healthcare
Beresfield, NSW
02.2023 - 06.2023
- Relief supervising a team of six staff.
- Responsible for manifesting of connotes for outgoing truck deliveries.
- Picking and packing of orders of restricted S8 drugs with a high degree of accuracy.
- Examined and inspected stock items for wear or defects, reporting any damage to supervisors.
- Utilized material handling equipment to transport product to shipping locations or delivery platforms.
- Rotated stock, placed new orders and inspected shipments, coordinating materials management throughout every stage.
- Prepared orders by processing requests and supply orders, pulling materials and packing boxes.
- Led warehouse improvement initiatives to advance operational efficiencies.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Inventory and Procurement Manager
Earp Bros
Newcastle, NSW
08.2022 - 12.2022
- Tracked company inventories and recorded item quantities in company databases.
- Ordered new materials for general stock lines and special orders.
- Utilized computer systems to track shipments and material deliveries.
- Performed quality control by inspecting materials and disposing of damaged products.
- Coordinated importation of items via ocean and air through third party logistics importer.
- Collected documentation to assemble new purchase orders.
- Responsible for warehouse location transfers and write offs.
Operations Manager
Icare Pharma Distributors (Inservio Wholesale) and Seekwell
Frenchs Forest , NSW
08.2021 - 08.2022
- Managing end-to-end procurement from various pharmaceutical suppliers.
- Managed scheduling, training, and inventory control.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Addressed customer concerns with suitable solutions.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Presented inventory product performance and reports to directors.
- Responded to information requests from directors, providing specific documentation.
- Tracked and replenished inventory to maintain par levels.
- Collaborated with Quality Manager on quality audits.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
Inventory Controller
Inservio
Mona Vale, NSW
10.2017 - 08.2021
- Received incoming goods, checked paperwork and reviewed merchandise for accuracy against documentation.
- Pulled damaged and recalled products for return or disposal.
- Entered information into system to update status reports.
- Reviewed shipping and received documents for accuracy.
- Established and maintained strong working relationships with stakeholders.
- Identified opportunities to reduce cost and improve productivity.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Directed investigations to verify and resolve customer or shipper complaints.
- Managed inventory by performing physical counts, identifying variances and reconciling records.
- Responsible for leading a team of five staff.
Territory Manager - Service (CIM)
Inservio
Sydney, NSW
01.2015 - 10.2017
- Responsible for looking after a portfolio of 20+ clinics relationships around the Wollongong Sydney-Metro area.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
- Greeted and assisted customers to foster positive experiences.
- Replenished and arranged items to maintain appearance.
Warehouse Operator
Roche Diagnostics
Pemulway , NSW
02.2014 - 01.2015
- Picking and packing of orders with a picking accuracy target of 99.94% and ensuring orders are processed within a 48-hour period (DIFOT).
- Liaising with freight management companies.
- Shipping of dangerous goods to meet IATA standards.
- Led warehouse improvement initiatives to advance operational efficiencies.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Used digital database to keep records of units and stock moved.
- Examined and inspected stock items for wear or defects, reporting any damage to supervisors.
- Verified product inventory reports by comparing logs and reports and adjusting entries.
Field Support Representative
Fresenius Kabi
Sydney, NSW
01.2012 - 01.2013
- Coordinated preventative maintenance servicing with hospital nurse unit managers onsite at New South Wales and Victoria hospitals.
- Provided first level technical support in the use of the equipment.
- Responsible for deliveries for internal and external stakeholders.
- Performed quality tests and the electrical safety tests on various equipment to ensure they are fit for use prior to them being delivered to vendors.
- Communicated with vendors, upper management and peers.
- Triage returns for maintenance.
Quality Assurance & Administrative Assistant
Fresenius Kabi
Silverwater, NSW
01.2011 - 01.2012
Warehouse Storeman
Fresenius Kabi
Silverwater, NSW
01.2010 - 01.2011
Dispatch Coordinator
Boyded
Parramatta, NSW
01.2005 - 01.2010
Assistant Store Manager
Foodworks
Eden, 2551
01.1995 - 01.2005
Bar Assistant
Seahorse Inn Hotel
Boydtown, 2551
01.1999 - 01.2000
Education
Diploma - Logistics
Australian Institute of Business And Technology
05.2021
Skills
- Analytical Problem-Solving
- Workflow Optimization
- Implementation of Systems
- Collaborative Team Management
- Client Relations
- Budget Optimization
- Process Streamlining
- Quality Control Management
- Clear Communication Skills
- Collaborative Relationship Development
- Detail-Oriented Analysis
Certification
Certificate III in Warehouse and Transport.
First Aid Certificate.
Forklift License – LF and LO.
Certificate - Black Belt - Six Sigma Academy.
Certificate - Green Belt, Six Sigma Academy.
Certificate - White Belt, Six Sigma Academy.
Certificate - Lean Management, Six Sigma Academy.
Chain of Responsability
References
REFERENCES Available on request
Timeline
Senior Team Leader - Distribution Centre
Sanitarium
02.2025 - Current
Warehouse Manager
Eadie Lifestyle
06.2023 - 02.2024
Warehouse Operator
Clifford Hallam Healthcare
02.2023 - 06.2023
Inventory and Procurement Manager
Earp Bros
08.2022 - 12.2022
Operations Manager
Icare Pharma Distributors (Inservio Wholesale) and Seekwell
08.2021 - 08.2022
Inventory Controller
Inservio
10.2017 - 08.2021
Territory Manager - Service (CIM)
Inservio
01.2015 - 10.2017
Warehouse Operator
Roche Diagnostics
02.2014 - 01.2015
Field Support Representative
Fresenius Kabi
01.2012 - 01.2013
Quality Assurance & Administrative Assistant
Fresenius Kabi
01.2011 - 01.2012
Warehouse Storeman
Fresenius Kabi
01.2010 - 01.2011
Dispatch Coordinator
Boyded
01.2005 - 01.2010
Bar Assistant
Seahorse Inn Hotel
01.1999 - 01.2000
Assistant Store Manager
Foodworks
01.1995 - 01.2005
Diploma - Logistics
Australian Institute of Business And Technology
Certificate III in Warehouse and Transport.
First Aid Certificate.
Forklift License – LF and LO.
Certificate - Black Belt - Six Sigma Academy.
Certificate - Green Belt, Six Sigma Academy.
Certificate - White Belt, Six Sigma Academy.
Certificate - Lean Management, Six Sigma Academy.
Chain of Responsability
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