Daryl Yau
Sydney,NSW
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
19
19
years of professional experience
Work History
Event Operations Manager
Hilton Sydney, Hilton Group
2006.05 - Current
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
Underwriting Assistant
QBE Insurance
2005.05 - 2007.04
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Responded to customer requests via telephone and email and effectively answered questions and inquiries.
- Copied, logged and scanned supporting documentation and placed all information in client files.
Education
High School Diploma -
Randwick Boys High School
Randwick, NSW12.1997
Skills
- Staff Development
- Performance Improvements
- Guest Relations
- Delegating Work
- Decision-Making
- Payroll Administration and Timekeeping
- Staff Management
- Employee Motivation
- Customer Service
- Scheduling and Timelines
Timeline
Event Operations Manager
Hilton Sydney, Hilton Group
2006.05 - Current
Underwriting Assistant
QBE Insurance
2005.05 - 2007.04
High School Diploma -
Randwick Boys High School
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