Daryn Hardy
Ultimo
Summary
Dedicated bus operator with a commendable safety record at Sta, excelling in customer service and effective communication. Proven ability to assist passengers with special needs while adhering to traffic laws and optimizing routes. Recognized for conflict resolution skills and maintaining a positive atmosphere, ensuring a comfortable travel experience for all.
Overview
20
20
years of professional experience
Work History
Bus Operator
Sta
10.2018 - Current
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
- Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
- Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
Bus Operate
Busways Port Macquarie
10.2018 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Postal Delivery Officer
Australia Post
12.2004 - 10.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Skills
- Clean driving record
- Vehicle inspection
- Fuel efficiency
- Defensive driving
- Wheelchair support
- Weather conditions adaptation
- Traffic laws compliance
- Safe driving practices
- Effective communication skills
- Safe driving skills
- Troubleshooting skills
- Customer relations skills
- Special needs
- Passenger assistance
- Mobility support
- Route navigation
- GPS mapping
- Incident reporting
- Valid state license
- Mobility assistance
- Emergency procedures
- Airport operations
- Fuel logs
- Traffic law adherence
- Lights, brakes, and wiper testing
- Optimizing routes
- Adjusting routes
- Bus inspections
- Wheelchair assistance
- Traffic regulation observance
- Impeccable safety history
- Safety practices
- Inclement weather driving
- Customer service
- Problem-solving
- Time management
- Safety-focused
- Clear communication
- Team collaboration
Timeline
Bus Operator
Sta
10.2018 - Current
Bus Operate
Busways Port Macquarie
10.2018 - Current
Postal Delivery Officer
Australia Post
12.2004 - 10.2018
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