DASCHA LUNINA
Mudgeeraba,Australia
Summary
Retail and professional with strong experience in sales, customer service, inventory management and hospitality services. Recognized for effective team collaboration, adaptability, and delivering results that drive store performance. Skilled in building customer relationships, product knowledge, and problem-solving to enhance shopping experience. Dependable and results-focused, ready to contribute to achieving retail goals.
Overview
5
5
years of professional experience
Work History
Retail salesperson
Byron beef jerky
01.2024 - Current
- Maintaining the sales operations of two separate stalls in surfers paradise and harbour town.
- Utilizing customer service expertise to effectively sell the products.
- Displayed a deep understanding of the products and effectively relayed information to customers.
- Handling of essential inventory and stock.
- Delivered exceptional customer service, enhancing overall shopping experience.
Bar Staff
Whiskey@59
01.2022 - 01.2024
- Assumed key responsibilities in opening the bar, premises setup, and stock organisation.
- Delivered exceptional customer service, specialising in the preparation of cocktails, pouring beers, and offering extensive knowledge of alcoholic beverages.
- Coordinated bookings and functions, ensuring a positive and memorable experience for patrons.
- Maintained a clean and inviting bar environment.
Jewellery Salesperson
Silvershop Pacific Fair
01.2022 - 2023
- Successfully managed jewellery sales, utilising the POS system and coordinated the assembly and dispatch of online orders, ensuring timely delivery and efficiently processed transactions.
- Responded promptly to phone calls and emails, ensuring a high level of customer service.
- Maintained visual merchandising standards to enhance store presentation and promote products effectively.
- Assisted customers in selecting jewellery, providing personalized service and product knowledge.
Waitress / Bar Staff
Merrimac Tavern
01.2021 - 01.2023
- Demonstrated strong organisational skills in the setup and operation of the bistro bar and gaming rooms.
- Provided excellent customer service, preparing and serving a variety of beverages, including cocktails and beers.
- Managed responsibilities such as cleaning, overseeing gaming and tab operations, and handling customer orders efficiently.
- Facilitated functions and bookings, ensuring seamless execution and customer satisfaction.
- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently, ensuring timely order taking and delivery.
Education
RSA Certificate -
RSG Certificate - undefined
Certificate of achievement - cabochons
Gold Coast lapidary club
Certificate of achievement - basic silversmithing
Gold Coast lapidary club
Cert II Hospitality - undefined
St Michaels College
01.2021
undefined
St Michaels College
01.2021
Skills
- Autonomous & Teamwork: Proven ability to work effectively, autonomously, and within a team
- Time Management: Strong time management skills with a focus on task prioritisation
- Administration: Proficient in handling administrative tasks and paperwork
- Sales & Customer Service: Demonstrated sales and customer service experience
- Stock Management: Skilled in replenishing stock and maintaining inventory levels
- Health & Safety: Experience in maintaining health and safety standards in the workplace
- Hospitality: Adept at various hospitality tasks, including cleaning, table service, and bar operations
- Coffee & Cocktail Making: Proficient in coffee and cocktail preparation
Languages
English
Native or Bilingual
Russian
Professional Working
Timeline
Retail salesperson
Byron beef jerky
01.2024 - Current
Bar Staff
Whiskey@59
01.2022 - 01.2024
Jewellery Salesperson
Silvershop Pacific Fair
01.2022 - 2023
Waitress / Bar Staff
Merrimac Tavern
01.2021 - 01.2023
RSG Certificate - undefined
Certificate of achievement - cabochons
Gold Coast lapidary club
Certificate of achievement - basic silversmithing
Gold Coast lapidary club
Cert II Hospitality - undefined
St Michaels College
undefined
St Michaels College