Dasha Agasii
Brisbane,QLD
Summary
Event Assistant with proven expertise in coordinating and managing small business events. Skilled in planning, scheduling, and troubleshooting on-site issues to ensure seamless execution. Strong organizational abilities and proactive problem-solving contribute to high levels of client satisfaction. Track record of maintaining robust client relationships and delivering successful events.
Overview
15
15
years of professional experience
Work History
Event Assistant
Wise Up Rugby League
Brisbane, QLD
03.2023 - Current
- Monitored event progress to identify potential risks or issues that could arise.
- Oversaw setup, breakdown operations at each location prior to, after the conclusion of an event.
- Assisted in the planning and execution of events.
- Organized materials, cleaned facilities and set up equipment to prepare for events.
- Engaged with attendees, creating a welcoming and positive event experience.
- Maintained cleanliness and orderliness of event areas before, during, and after events.
- Participated in post-event evaluations to discuss successes and areas for improvement.
- Provided feedback to event organizers on attendee experiences and potential improvements.
- Coordinated registrations, effectively managing attendee check-ins and assisting attendees.
Customer Service Representative
Wok Me
Brisbane, QLD
06.2013 - 04.2015
- Identified opportunities for upselling additional products or services based on customer needs.
- Provided exceptional customer service to ensure customer satisfaction.
- Tracked orders from start to finish to ensure timely delivery of food.
- Provided accurate information about products to customers.
- Developed positive relationships with customers through friendly interactions.
- Maintained a high level of professionalism when dealing with difficult customers.
- Ensured cleanliness of working space
Customer Service Representative
Michelle's Patisserie
Brisbane, QLD
02.2010 - 11.2013
- Identified opportunities for upselling additional products.
- Provided exceptional customer service to ensure customer satisfaction.
- Tracked coffee orders from start to finish to ensure timely delivery.
- Provided accurate information about products to customers.
- Developed positive relationships with customers through friendly interactions.
- Maintained a high level of professionalism when dealing with difficult customers.
- Shop opening and closing procedures.
- Ensured accurate total of end-of-day banking
Education
Bachelor of Business - Tourism, Leisure And Event Management
University of The Sunshine Coast
Sunshine Coast, QLD03-2015
Skills
- Venue setup
- Event coordination
- Conflict resolution
- Time management
- Team collaboration
- Attention to detail
- Effective communication
- Post-event evaluation
- Customer service
- Risk assessment
- Food and beverage management
- Positive engagement
- Marketing
- Venue selection
- Event setup and breakdown
- Event planning
- Strong teamwork
- Organizational skills
- Professionalism
- Multitasking Abilities
- Teamwork
- Excellent communication
- Active listening
Timeline
Event Assistant
Wise Up Rugby League
03.2023 - Current
Customer Service Representative
Wok Me
06.2013 - 04.2015
Customer Service Representative
Michelle's Patisserie
02.2010 - 11.2013
Bachelor of Business - Tourism, Leisure And Event Management
University of The Sunshine Coast
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