Dashka Batsaikhan
Brisbane,QLD
Summary
With over five years of proven expertise as a Document Controller and nearly four years of experience in customer service, including over one year in Australia, I have developed a strong skill set in both fields.
Overview
6
6
years of professional experience
Work History
Sales Professional
David Jones Pty Ltd
09.2023 - Current
- Warm welcomed and greeting all costumers and direct them to relevant department of the mall
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Grew client base by analyzing consumer needs to introduce relevant products and complete sales processes.
Barista
Vienna Cafe
10.2022 - 03.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Document Controller
Worley
07.2018 - 09.2022
- During my time at Worley, I dedicated three years to on-site mining work and the ensuing two years contributing from the Ulaanbaatar headquarters.
- I was a member of Worley's Document Control team, consisting of around 20 members
including a manager and senior Document Controller. My routine included attending daily
pre-start meetings and managing email communication with Vendors, Contractors, and Clients based on my manager's instructions. - Evaluated various forms of documentation and reports for accuracy and completeness,
identified deficiencies and advised on appropriate corrective measures to improve
information details or processes. - Delivering accurate, timely and responsive services, including registering and handling all
incoming and outgoing correspondence and documentation. - Submitted project documentation to management for approval, transmitting approved
documents to customer. Working on the rejection documents timely and taking an action.
Education
Bachelor of Arts - Linguistics & Technical Translator
Mongolian University of Science And Technology
Ulaanbaatar06.2014
Skills
Hard Skills:
- Microsoft Programms , Excel, Teams and
Outlook - AutoCAD, Adobe Software Suit
- JPI, Aconex
- PDF Pro and Exchange
Sharepoint, Bluebeam
Projectwise - Database Management
Soft Skills:
Organization & Leading
- Organization & Leading
- Curiosity & Self-Compassion
- Fast learner and good adaptable skill Time management and Work pressure
- Open-mindedness
- Self disciplined and punctual
- Handle and priorities multiple task in rush time
Timeline
Sales Professional
David Jones Pty Ltd
09.2023 - Current
Barista
Vienna Cafe
10.2022 - 03.2023
Document Controller
Worley
07.2018 - 09.2022
Bachelor of Arts - Linguistics & Technical Translator
Mongolian University of Science And Technology
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