Dasom Kang
Melbourne,VIC
Summary
Not only detail-oriented but also a result-driven team player with extensive knowledge of logistics and customs regulations.
Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Sea Freight Forwarder
DSV Air And Sea LTD
10.2019 - 05.2023
- Stayed on top of shipment locations and current status to update offices and customers.
- Used CW1 & SAP tracking spreadsheets to monitor information about customers, shipments and business activities.
- Responded to customer inquiries and resolved complaints, establishing trust and increasing satisfaction.
- Determined most valuable and cost-effective routes for shipments, overseeing transit time, price and safety.
- Readied bills of lading, packing lists, dock receipts and certificates of origin for each shipment.
Retail Sales Associate
Victoria's Secret
11.2016 - 10.2018
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction..
- Recommended complementary purchases to customers, increasing revenue.
Education
Bachelor of International Trade - International Trade
Incheon National University
Incheon, South Korea02.2019
Graduate Certificate - Business Management And Entrepreneurship
IBT College
Toronto, ON, Canada10.2018
Skills
- Learning Strategies
- Freight Invoicing
- Cargo Booking
- Customer Satisfaction
- International Shipments
- Freight Operations
Timeline
Sea Freight Forwarder
DSV Air And Sea LTD
10.2019 - 05.2023
Retail Sales Associate
Victoria's Secret
11.2016 - 10.2018
Bachelor of International Trade - International Trade
Incheon National University
Graduate Certificate - Business Management And Entrepreneurship
IBT College
Similar Profiles
Dhaval A DandDhaval A Dand
Deputy Manager – Export & Import (Western Region Pricing) at DSV Air & Sea Pvt. Ltd.Deputy Manager – Export & Import (Western Region Pricing) at DSV Air & Sea Pvt. Ltd.
Pooja ShelarPooja Shelar
Account Executive at DSV AIR AND SEA PVT LTD.Account Executive at DSV AIR AND SEA PVT LTD.
Linnette SanchezLinnette Sanchez
Cruise Logistics Coordinator at DSV Air & SeaCruise Logistics Coordinator at DSV Air & Sea
Shadrack Thembani MalulekeShadrack Thembani Maluleke
Cargo Drawer at Adcorp BLU (DSV Air and Sea)Cargo Drawer at Adcorp BLU (DSV Air and Sea)
Sunny NguyenSunny Nguyen
Team Projects or Group Work at High SchoolTeam Projects or Group Work at High School