Davaabal Danidai
Sydney,NSW
Summary
Mission-driven Barista Manager with excellent communication and teaching skills and infectious love of coffee. Maintains calm, mature and professional demeanor and proactive approach to problem-solving and staff management. Over 2 years of experience in specialty drink establishment with focused perspective on executing high-functioning coffee bar.
Overview
4
4
years of professional experience
Work History
Waitress
Aqua Restaurant
09.2022 - 05.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Barista
Lemon Jelly Cafe
02.2022 - 05.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Banker
KHAN Bank Mongolian
04.2019 - 04.2021
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Educated customers on features and benefits of banking products and services.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
Education
Dublin of Advanced Studies College
Dublin, Ireland 01.2023
Shanghai University of Finance
Shanghai, China 10.2018
Bachelor of Science - Finance
University of The Humanities
Ulaanbaatar, Mongolia 06.2016
Skills
- Order Accuracy and Delivery
- Systems Analysis
- Ability to Lift 30 Pounds
- Hospitality and Accommodation
- To-Go Order Preparation
- Assist Customers
- Sales Expertise
- Sales and Marketing
Timeline
Waitress
Aqua Restaurant
09.2022 - 05.2023
Barista
Lemon Jelly Cafe
02.2022 - 05.2023
Banker
KHAN Bank Mongolian
04.2019 - 04.2021
Dublin of Advanced Studies College
Shanghai University of Finance
Bachelor of Science - Finance
University of The Humanities
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