Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dave Crowe

Umina Beach,NSW

Summary

Dedicated and passionate account manager with over 20 years experience in the waste and industrial services sector. Very strong customer service focus with proven track records in building and maintaining solid working relationships. Experienced in tendering, budgets and forecasting as well as exceeding monthly kpi targets. Not afraid to get my hands dirty and always give my full support to the entire team.

Overview

25
25
years of professional experience

Work History

Account Manager/Business Development Manager

Evoro
Smeaton Grange, NSW
12.2020 - 06.2025

Established and maintained strong relationships with key government and tier 1 customers for waste and industrial services delivery.

Achieved sales and KPI targets on a monthly basis.

Conducted monthly reporting to stakeholders on operational performance.

Managed operations staff and optimised workflow for increased efficiency.

Developed work programs and scheduled tasks effectively.

Administered monthly budgeting and forecasting processes.

Prepared quotes for package waste services, including spill cleanups and vacuum truck services.

Facilitated monthly contract meetings and provided detailed reports to clients.

Achievements -

  • Created and managed tender submissions for Hornsby Council, Inner West Council, Campbelltown Council, Sutherland Council for industrial services. We were successful with all of these submissions and I managed the day to day operations of the contracts.
  • Formed strong working relationships with Connect Sydney, Fulton Hogan, Ventia & John Holland. These services included vacuum trucks, emergency spill cleans, large graffiti removal jobs, pressure cleaning, package waste removals
  • Built a portfolio with over $3 Million revenue p/a
  • Maintained strong trusted relationships with customers and employees

Contract Manager

Urban Maintenance Systems
Sydney, NSW
01.2016 - 08.2020
  • Established and mobilised Sydney Trains graffiti removal contract.
  • Managed operational staff to ensure efficient workflow.
  • Scheduled works to optimize resource allocation.
  • Prepared quotes for additional services as required.
  • Conducted toolbox talks to enhance team safety awareness.
  • Performed stock takes to maintain accurate inventory levels.
  • Compiled monthly contract reports for performance tracking.
  • Executed site safety audits to uphold compliance standards.

Achievements

  • Planning and preparation of tender for Sydney Trains graffiti removal tender
  • Succsefully implemented with meeting of KPI's every month over 3year contract
  • Bid and rewin of contract for another 3years
  • Maintained a strong work culture with limited turnover in staff

Contract Coordinator

Urban Maintaince Systems
Sydney , NSW
05.2005 - 01.2016
  • Managed multiple industrial services contracts with local government to ensure compliance and performance.
  • Conducted budgeting and forecasting to optimize financial planning and resource allocation.
  • Oversaw staff management, enhancing team productivity and operational efficiency.
  • Prepared monthly reports to provide insights on contract performance and financial status.
  • Executed safety audits to uphold regulatory standards and promote workplace safety.

Achievements -

  • Tender bidding and wins with local government contracts
  • Winning the City of Sydney graffiti and cleaning contract
  • Starting on the tools and working hard to progress my career to management level

Maintenance Supervisor

Outdoor Impressions
Brisbane, Qld
04.2000 - 10.2005
  • Kept track of equipment maintenance scheduling
  • Lead a team of 5 team members on the ground and oversaw daily operations
  • Dealt directly with customers about all aspects of our service
  • Quoting and work schedules

Education

Business Diploma -

Box Hill Institute of TAFE
Melbourne, VIC
06-2012

High School Diploma -

Asquith Boys High School
Asquith
11-1999

Skills

  • Customer relationship management
  • Pressure cleaning
  • Graffiti removal
  • Package waste
  • Spill cleanups
  • Tenders
  • Operational efficiency
  • Budget management
  • Contract negotiation
  • Performance reporting
  • Team leadership
  • Project management
  • Client presentations
  • Business development
  • Customer acquisition
  • Internal auditing
  • Effective communication
  • Problem solving
  • Sales meetings
  • Sales negotiations
  • Lead development

Timeline

Account Manager/Business Development Manager

Evoro
12.2020 - 06.2025

Contract Manager

Urban Maintenance Systems
01.2016 - 08.2020

Contract Coordinator

Urban Maintaince Systems
05.2005 - 01.2016

Maintenance Supervisor

Outdoor Impressions
04.2000 - 10.2005

Business Diploma -

Box Hill Institute of TAFE

High School Diploma -

Asquith Boys High School
Dave Crowe