A highly innovative, result driven and collaborative Operations / Supervisor professional, with over 26 years' of experience in various roles including logistics and operations management, renowned for improving delivery efficiency and client satisfaction through innovative strategies. A proven track record across many areas, including streamlining operational processes and procedures to enhance service delivery, developing and delivering innovative training, managing and collaborating with colleagues nationally and globally. Extensive experiencing managing a high case load of clients, while liaising with multiple stakeholders including DFAT, various Government Departments, and Embassies/ Consulates. Demonstrates strong leadership and team management skills, committed to enhancing operational efficiency through innovative strategies and fostering productive relationships with key stakeholders. Passionate and highly motivated about driving forward-thinking solutions to streamline freight operations with a strong team work ethic and ability to deliver results according to tight deadlines. Now keen to expand and utilize significant transferable skills in a new role.