Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Dave Wallensky

Dave Wallensky

Milton,QLD

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

18
18
years of professional experience

Work History

Manager, Enterprise Development and New Business

HINDSITE
07.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Head of Sales & Marketing

CONNX Solutions
01.2020 - 07.2024
  • Increased sales revenue by implementing strategic marketing campaigns and fostering strong client relationships.
  • Led a high-performing sales team to exceed targets through effective coaching, mentoring, and performance management.
  • Drove organizational change by reevaluating company structure to better align departments with overall goals.
  • Expanded into new markets by conducting thorough research on potential clients'' industries resulting in successful entry.
  • Created a culture of accountability amongst employees thereby increasing productivity levels.
  • Enhanced customer loyalty by developing tailored solutions that addressed their unique challenges and promoted long-term success.
  • Oversaw global marketing campaigns ensuring consistent messaging across all channels while adhering to budget constraints.
  • Built a top-tier sales force by recruiting, training, motivating, and retaining top talent in the industry.

Senior Key Account Manager

Console
01.2018 - 01.2020
  • Coordinated cross-functional teams on client projects, ensuring seamless execution from inception to completion.
  • Facilitated successful contract renewals by proactively addressing client concerns before they became obstacles, ensuring continued business partnerships.
  • Developed comprehensive account plans for strategic growth, aligning with overall company objectives.
  • Streamlined internal workflows by collaborating closely with support teams such as marketing, sales operations and finance departments.
  • Mentored junior team members in effective account management techniques, contributing to their professional development.
  • Collaborated with internal teams to ensure timely and accurate delivery of products and services to clients.

Regional Sales Trainer

Park West Gallery
06.2007 - 07.2016
  • Facilitated knowledge sharing among sales teams by creating user-friendly documentation, resource libraries, and communication platforms to encourage ongoing collaboration and professional growth.
  • Encouraged a culture of feedback within the organization by soliciting input from trainees on course content, delivery methods, instructor performance, and overall learning experience for continuous improvement purposes.
  • Delivered high-quality training solutions on a consistent basis by staying current with emerging trends, best practices, and technological advancements in the field of sales enablement.
  • Streamlined the onboarding process by creating comprehensive training materials and resources for incoming employees.
  • Optimized resource allocation across multiple territories through the strategic planning, scheduling, and execution of regional training events.
  • Championed a culture of continuous improvement within the organization by promoting best practices in sales techniques, communication skills, and customer engagement strategies.

Education

No Degree - RG146 Certification

Kaplan University
Brisbane, QLD

Business Administration And Management

Brock University
St. Catharines, Ontario

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Staff management
  • Relationship building
  • Operations management

Accomplishments

  • Achieved 33% new business acquisition uplift in the first 9 months by completing a new sales and marketing methodology with accuracy and efficiency.
  • Achieved new business acquisition improvements by introducing new business and existing client webinars to optimise customer acquisition
  • Named Leader of the year in 2022 at ConnX
  • Supervised team of 10 staff members at ConnX
  • Achieved churn decrease of more than 40% by completing account management, follow up and new business presentations with accuracy and efficiency.
  • Recruited and developed 10 new sales professionals including the recruit, training, guidance and development

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Cruise - I've been to over 100 Countries!

Timeline

Manager, Enterprise Development and New Business

HINDSITE
07.2024 - Current

Head of Sales & Marketing

CONNX Solutions
01.2020 - 07.2024

Senior Key Account Manager

Console
01.2018 - 01.2020

Regional Sales Trainer

Park West Gallery
06.2007 - 07.2016

No Degree - RG146 Certification

Kaplan University

Business Administration And Management

Brock University
Dave Wallensky