Summary
Overview
Work History
Education
Skills
Timeline
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Daveena Parmar

Brisbane,QLD

Summary

Friendly, compassionate, and dedicated university student with customer service experience. Currently studying for a Bachelor of Psychology at QUT and wanting to gain experience in the field.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Coles Supermarket
12.2022 - Current
  • Worked across online and front service departments.
  • Attended to customer enquiries in-store and over the phone.
  • Enhanced customer satisfaction by promptly addressing concerns in an empathetic manner.
  • Performed independently and collaboratively in fast-paced environments, while managing multiple tasks.
  • Handled opening and closing departments, including general maintenance duties.

Cafe All Rounder (Work Experience)

San Churro Chocolateria
11.2021 - 11.2021
  • Fostered a friendly, warm, and welcoming customer experience by greeting upon arrival.
  • Prepared and delivered food items to customers in fast-paced conditions.
  • Helped clean and organise kitchen and eating areas.

Education

Bachelor of Behavioural Science - Psychology

Queensland University of Technology
Brisbane, QLD
11.2024

High School Diploma -

Mueller College
Rothwell, QLD
11.2021

Skills

  • Customer Service
  • Problem-Solving Abilities
  • Active Listening
  • Prioritization
  • Excellent Communication
  • Positive and Friendly

Timeline

Customer Service Representative

Coles Supermarket
12.2022 - Current

Cafe All Rounder (Work Experience)

San Churro Chocolateria
11.2021 - 11.2021

Bachelor of Behavioural Science - Psychology

Queensland University of Technology

High School Diploma -

Mueller College

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Daveena Parmar