Summary
Overview
Work History
Education
Skills
Availability
Languages
Timeline
Generic

MYO Sant AUNG

Cremorne,VIC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Section Waiter

Panette Eatery
04.2022 - Current
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Managed table sections efficiently, ensuring timely food delivery and accurate order placements.
  • Maintained clean and organized dining area for guests'' comfort and enjoyment.
  • Collaborated with kitchen staff to accommodate special dietary requests and allergy concerns.
  • Built rapport with customers, resulting in repeat business and positive feedback for the restaurant.
  • Contributed to increased overall revenue through upselling menu items and promoting daily specials.
  • Provided excellent service during high-volume shifts, maintaining professionalism under pressure.
  • Assisted in training new waitstaff, sharing best practices for exceptional customer service.
  • Handled customer complaints gracefully, resolving issues promptly to ensure guest satisfaction.
  • Ensured accuracy in cash handling procedures, minimizing discrepancies at end-of-shift reconciliations.
  • Promoted a positive team environment by collaborating closely with colleagues to manage workload efficiently.
  • Supported restaurant operations by assisting in tasks such as inventory management and stock replenishment when needed.
  • Developed strong product knowledge of menu offerings to provide informed recommendations on dishes according to guests'' preferences or dietary restrictions.

Section waiter

Ichi Ni Izakaya
11.2020 - 02.2022


  • Managed table sections efficiently, ensuring timely food delivery and accurate order placements.
  • Maintained a clean and organized dining area for guests'' comfort and enjoyment.
  • Collaborated with kitchen staff to accommodate special dietary requests and allergy concerns.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Increased sales significantly by upselling higher-end products to customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Greeted new customers, discussed specials, and took drink orders.

Customer Service

Saigon corner
01.2020 - 08.2020
  • Use a cash register to take customer orders, accept payment and give change, Answer customer questions about menu and serve customers at counters, Answering the phone and take the orders, Fill up the drinks and the sauce if needed, Make the Vietnamese baguettes, Prepare and cut the vegetables for baguettes, Cleaning the shop, Open and close the shop

Waiter

Little Mekong
06.2019 - 03.2020
  • Greet customers, Take the customers to the table and give the menu, Take orders and serve foods, Removing dishes and glasses from tables, and taking them to kitchen for cleaning, Wash the dishes, Wipe the glasses, plates and tables as well, Sweep the floor and check the cutlery, Close the restaurant

Education

Skills

  • Professional Appearance
  • Food safety practices
  • Strong multitasking
  • High-volume dining
  • Customer Service
  • Food safety understanding
  • Order Management
  • Menu Recommendations
  • Dining area maintenance
  • Allergy awareness
  • Upselling
  • Effective Communication
  • Team Leadership
  • Attention to Detail
  • Warm and Friendly

Availability

Monday, Tuesday, Wednesday, Thursday, Friday and Saturday- Evening

Languages

English
Professional Working
Burmese
Native or Bilingual

Timeline

Section Waiter

Panette Eatery
04.2022 - Current

Section waiter

Ichi Ni Izakaya
11.2020 - 02.2022

Customer Service

Saigon corner
01.2020 - 08.2020

Waiter

Little Mekong
06.2019 - 03.2020

Similar Profiles

CREATE PROFILE
MYO Sant AUNG