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Sales of Mercedes-Benz Light Commercial Vehicles to Retail, Fleet and Government customers.
Research and ordering of stock to suit buyers' needs and market demands.
Account Management of major fleets.
Established new accounts and serviced existing accounts maintaining long term relationships.
Prospecting for new business using databases and other strategies to generate sales.
Recruitment, training and mentoring of new sales staff.
Prepared sales reports for monthly sales meetings and the manufacturer.
Engaged with prospective buyers during visits to display homes.
Consulted with clients to identify their requirements, and assisted with the design and sales process of purchasing a new home.
Prospected for new customers in PMA.
Scheduled meetings to establish connections with potential clients.
Showcased latest Renault models through detailed presentations.
Analyzed customer requirements to offer tailored solutions.
Performed follow-ups with current customers to maintain strong engagement.
Generated quotations for major Fleet companies.
Conducted vehicle demonstrations for potential buyers.
Showcased extensive knowledge of Renault model range alongside competitor insights.
Oversaw daily sales activities as an Assistant Manager.
Oversaw inventory procurement, provided mentorship to sales staff, and conducted one-on-one training.
Prepared new vehicle contracts for retail and commercial purchasers.
Cultivated strong customer relationships through exceptional service.
Managed parts sales to customers and workshop technicians through email, phone, and over-the-counter interactions.
Managed parts sales to customers and workshop technicians through email, phone, and over-the-counter interactions.
Maximized parts sales and profit through up selling methods.
Managed departmental hiring and on boarding processes.
I led a team in the parts department and managed all logistics involving warehousing, stock-taking, and purchasing.
Key Account Management
Delivering an exceptional standard of customer service, with a focus on building rapport, earning trust, and delivering exactly what I promise, is a skill on which I pride myself
I naturally enjoy mentoring, training, and developing staff, which has been a consistent trait throughout my career