David Ahn
Homebush,NSW
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with an attentive and detail-oriented nature.
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
6
6
years of professional experience
Work History
Architectural Designer
Jorge Hrdina Architects
11.2022 - 08.2023
- Created graphic renderings and models using Archicad and Abobe Software.
- Researched building codes and requirements and applied to design planning.
- Worked closely with a multi-disciplinary team to design residential and commercial projects in [Location].
- Coordinated all architectural construction documentation and drawings for each phase of fast-track projects.
- Engaged with clients to determine needs and requirements for custom homes.
- Consulted with clients to determine functional and spatial requirements of new structure.
- Advised clients on issues and options negatively affecting completion dates and suggested ways to keep project under budget.
- Performed complex architectural and design assignments, applying innovative architectural design concepts and advanced professional knowledge.
- Researched materials to determine appropriate selection for projects.
- Coordinated with cross-functional teams to improve structure sustainability and design.
House Painter
SMS Painting
02.2022 - 10.2022
- Covered surfaces and furnishings with cloth and plastic to protect from paint drops.
- Completed interior and exterior painting for variety of residential and commercial clients.
- Used sandpaper, scrapers, grinders, and steel wool to smooth surfaces.
- Used sandpaper to scrape walls and other surfaces to remove old paint.
- Followed safety protocols and used protective equipment during painting projects to minimise risk.
- Removed fixtures such as pictures, doorknobs, lamps, and electric switch covers before painting.
- Calculated amounts of required materials and approximate time to complete each project to estimate project costs.
- Met with clients to discuss colour and finish options and other design details.
- Managed daily operations by scheduling and coordinating appointments, assisting customers in selecting and matching colours and preparing invoices and bank deposits.
- Prepared surfaces for painting or staining by removing old paint and applying primers.
Architectural Designer
X Studio Architects
01.2020 - 01.2022
- Created graphic renderings and models using Archicad and Adobe Software.
- Researched building codes and requirements and applied them to design planning.
- Worked closely with a multi-disciplinary team to design residential and commercial projects in [Location].
- Engaged with clients to determine needs and requirements for custom homes.
- Advised clients on issues and options negatively affecting completion dates and suggested ways to keep the project under budget.
- Consulted with clients to determine functional and spatial requirements of the new structure.
- Coordinated all architectural construction documentation and drawings for each phase of fast-track projects.
Cashier
123 Dollar Store
09.2018 - 02.2019
- I greet customers entering the store and respond quickly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organised merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
- Handled cash with high accuracy and took care to check bills for fraud.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Customer Service Cashier
123 Dollar Store
08.2017 - 09.2018
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Utilised POS system to handle customer cash and credit card transactions.
Education
Masters - Architecture & Planning
University of Auckland
Auckland, NZ01.2021
Skills
- Integrated Design
- Site Analysis
- Proposals and Contracts
- Construction Documentation
- Conceptualisation
- Team Collaboration
- Team Meetings
- Interior Design
- Time Management
- Design Development
- Project Planning
- Cooperative Attitude
- Account Invoicing
- Process Transactions
- Wrapping and Boxing
- Order Packaging
- Customer Assistance
- Cash Counting Machine Operations
- Customer Service Excellence
Fitness
I love working out and keeping my health up to a high standard. Capable of lifting heavy objects when necessary. Keeping a fit body to always have the high energy to work consistently and with great energy.
Languages
Korean
Native or Bilingual
English
Native or Bilingual
Timeline
Architectural Designer
Jorge Hrdina Architects
11.2022 - 08.2023
House Painter
SMS Painting
02.2022 - 10.2022
Architectural Designer
X Studio Architects
01.2020 - 01.2022
Cashier
123 Dollar Store
09.2018 - 02.2019
Customer Service Cashier
123 Dollar Store
08.2017 - 09.2018
Masters - Architecture & Planning
University of Auckland
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