Summary
Overview
Work History
Education
Skills
Timeline
Hobbies
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David Alexander-Wadwell

Brisbane,QLD

Summary

Collaborative Audiovisual Technician aiming to fulfill an opportunity where background in troubleshooting is aptly utilized. Skilled in offering quality-driven service for client systems. Offering a strong background in communicating with clients to foster loyalty and satisfaction.

Overview

15
15
years of professional experience

Work History

AV Technician

Encore AV
09.2025 - Current
  • Operated and maintained audio-visual equipment for events, ensuring high-quality presentations.
  • Collaborated with event teams to plan and execute seamless audio-visual setups.
  • Troubleshot technical issues on-site, minimizing disruption during live events.
  • Implemented efficient workflows for equipment inventory management, reducing delays in setup times.
  • Improved client satisfaction by promptly addressing AV equipment issues and providing efficient solutions.
  • Set up projectors, laptops and microphones for live presentations.
  • Managed compression, digitization and storage of audio and video data.
  • Maintained and troubleshot audio and visual equipment to minimize downtime.

Audio Visual Technician

The Star Entertainment Group
08.2024 - 06.2025
  • Maintained an inventory of all AV supplies such as cables, connectors, adapters.
  • Set up computer hardware, software applications, and networks for audiovisual systems.
  • Developed strategies to improve sound quality in meeting rooms or auditoriums.
  • Operated lighting boards, video switchers, projectors, camera's microphones during live events.
  • Implemented backup plans in case there are any unexpected problems with the AV system during an event.
  • Performed maintenance checks on all audio visual equipment to ensure proper operation.
  • Organized cabling infrastructure in a neat and efficient manner according to best practices.
  • Ensured compliance with safety regulations when handling electrical equipment.
  • Ensured all audiovisual components were connected properly to enable optimal performance at events or meetings.
  • Provided technical support for audio visual equipment and systems.
  • Repaired faulty wiring connections within AV systems when required.
  • Monitored video walls during presentations or performances ensuring that content is displayed correctly.
  • Conducted inspections of event spaces prior to shows and meetings to identify any potential problems with the AV system setup.
  • Employed best practices and safety protocols during equipment installations.
  • Placed microphones in specific locations to maximize audio quality.
  • Controlled lights, sound and A/V equipment during live productions.
  • Managed day-to-day AV operations, supervising equipment removal and return.
  • Prepared sets with lighting and other equipment to meet production specifications.

Retail Assistant

Peter Jackson
01.2022 - 01.2023
  • Kept up-to-date knowledge of all products available in the store.
  • Assisted in setting up promotional displays, signage and window displays.
  • Organized storeroom items neatly on shelves according to size, color or type of item.
  • Followed company policies regarding returns, exchanges, refunds and other transactions.
  • Restocked shelves with new merchandise when required.
  • Participated in team meetings to discuss sales goals and strategies.
  • Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
  • Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
  • Attended team meetings regularly for updates on new products, promotions or services offered by the store.
  • Provided excellent customer service by attending to customer needs in a timely manner.
  • Operated cash registers efficiently during peak hours of business.
  • Monitored sales floor traffic and assisted customers with their inquiries.
  • Performed regular inventory checks to ensure accurate stock control.
  • Greeted customers upon entry to the store and provided a positive shopping experience.
  • Answered phones promptly and directed calls appropriately.
  • Utilized problem solving techniques when faced with challenging situations.
  • Managed customer complaints in a professional manner while seeking solutions for resolution.
  • Adhered to strict safety regulations such as adhering to fire exits, emergency procedures and health and safety policies.

Retail Assistant

Myer
01.2019 - 12.2021
  • Kept up-to-date knowledge of all products available in the store.
  • Assisted in setting up promotional displays, signage and window displays.
  • Organized storeroom items neatly on shelves according to size, color or type of item.
  • Followed company policies regarding returns, exchanges, refunds and other transactions.
  • Restocked shelves with new merchandise when required.
  • Participated in team meetings to discuss sales goals and strategies.
  • Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
  • Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
  • Provided excellent customer service by attending to customer needs in a timely manner.
  • Operated cash registers efficiently during peak hours of business.
  • Monitored sales floor traffic and assisted customers with their inquiries.
  • Performed regular inventory checks to ensure accurate stock control.
  • Greeted customers upon entry to the store and provided a positive shopping experience.
  • Processed payments using cash register, credit card machine and POS system.
  • Answered phones promptly and directed calls appropriately.
  • Utilized problem solving techniques when faced with challenging situations.
  • Managed customer complaints in a professional manner while seeking solutions for resolution.
  • Adhered to strict safety regulations such as adhering to fire exits, emergency procedures and health and safety policies.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Maintained cleanliness and organization of store shelves and displays.

Plasterer

Brisbane Plastering
09.2017 - 09.2019
  • Completed plaster and stucco tasks by hand or using pump sprayer.
  • Applied coats of plaster to interior walls, ceilings and partitions to produce finished surfaces according to blueprints.
  • Trained apprentice workers and assessed comprehension and application of proper work and safety methods.
  • Applied coats of plaster or stucco to structure surfaces usingtrowels, brushes or spray guns.
  • Reviewed work orders, plans and blueprints and preparedmaterials and tools accordingly.
  • Executed or delegated tasks such as mixing mortar and plaster to required consistency.
  • Maintained knowledge of industry materials, tools and equipment.
  • Utilized scaffolding when necessary during repair projects.
  • Installed lath strips onto walls for added support for plasterwork.
  • Repaired existing plasterwork in older buildings.
  • Measured and cut plasterboard to fit into walls or ceilings.
  • Cleaned up work areas after job completion.
  • Prepared surfaces by cleaning, filling holes and cracks, sanding, taping joints and applying primers.
  • Communicated with clients to convey estimated time, materials, and labor for desired project.
  • Loaded and unloaded materials by lifting, pushing, and pulling heavy material loads.
  • Completed range of projects such as ornamental and flat plaster applications.

Retail Assistant

Myer
06.2011 - 10.2014
  • Kept up-to-date knowledge of all products available in the store.
  • Assisted in setting up promotional displays, signage and window displays.
  • Organized storeroom items neatly on shelves according to size, color or type of item.
  • Followed company policies regarding returns, exchanges, refunds and other transactions.
  • Restocked shelves with new merchandise when required.
  • Participated in team meetings to discuss sales goals and strategies.
  • Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
  • Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
  • Attended team meetings regularly for updates on new products, promotions or services offered by the store.
  • Provided excellent customer service by attending to customer needs in a timely manner.
  • Operated cash registers efficiently during peak hours of business.
  • Monitored sales floor traffic and assisted customers with their inquiries.
  • Performed regular inventory checks to ensure accurate stock control.
  • Greeted customers upon entry to the store and provided a positive shopping experience.
  • Processed payments using cash register, credit card machine and POS system.
  • Answered phones promptly and directed calls appropriately.
  • Utilized problem solving techniques when faced with challenging situations.
  • Managed customer complaints in a professional manner while seeking solutions for resolution.
  • Adhered to strict safety regulations such as adhering to fire exits, emergency procedures and health and safety policies.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.

Education

No Degree - Certificate 2 Retail

Sarina Russo
Brisbane

Diploma - Music Production

SAE
Brisbane
01-2024

Diploma - Audio Engineering

SAE
Brisbane, QLD
09-2025

Skills

  • Engaging with Diverse Customers
  • Attention to Detail
  • Customer Service
  • Merchandise Receiving and Handling
  • Payment Processing
  • Loss Prevention
  • Brand Promotion
  • Exceeding Customer Expectations
  • Sales and Promotions
  • Strong Communication and Interpersonal Skills
  • Item Ticketing and Pricing
  • Adaptable and Flexible
  • Meeting Sales Goals
  • Product Knowledge
  • Merchandising and Display
  • Building Customer Relationships and Loyalty
  • Returns and Exchanges
  • Customer Assistance
  • Decision Making
  • Reliable and Responsible
  • Friendly and Helpful
  • Retail Merchandising
  • Goal-Driven
  • Cash Handling
  • Audio visual setup
  • Equipment troubleshooting
  • Lighting control
  • Video production
  • Inventory management
  • Event coordination
  • Technical support
  • Safety compliance
  • Team collaboration
  • Time management
  • Communication skills
  • Video conferencing
  • Audio mixing
  • Reliability

Timeline

AV Technician

Encore AV
09.2025 - Current

Audio Visual Technician

The Star Entertainment Group
08.2024 - 06.2025

Retail Assistant

Peter Jackson
01.2022 - 01.2023

Retail Assistant

Myer
01.2019 - 12.2021

Plasterer

Brisbane Plastering
09.2017 - 09.2019

Retail Assistant

Myer
06.2011 - 10.2014

Diploma - Music Production

SAE

No Degree - Certificate 2 Retail

Sarina Russo

Diploma - Audio Engineering

SAE

Hobbies

My first and only hobby I have is making music using a D.A.W (digital audio workstation) to make hip hop/trap/edm beats for my own enjoyment.This is my safe place and favourite thing to do.

David Alexander-Wadwell