David Ball
Broadview,SA
Summary
With a strong background in hospitality and a desire to build a secure future at Westpac, I bring skills and experience into a new role. Having spent decades in the hospitality industry, I have developed excellent communication skills and a deep understanding of working with people from all walks of life. Running my own business has provided valuable insights into problem-solving, adaptability, and leadership – skills that would greatly benefit Westpac. My passion lies in clear and effective communication, and I am eager to apply my strengths in this area to contribute to the success of the company.
Overview
18
18
years of professional experience
Work History
NDIS Support Worker
Self Employed Business
03.2021 - 10.2023
- Handled financial reports detailing profits and losses.
- Expanded client base through effective communication strategies.
- Developed business management skills by running a small enterprise.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Collaborated with family members of clients, enhancing support network and ensuring holistic approach to care.
- Provided emotional support to clients, improving their mental health and overall wellbeing.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided crisis intervention when necessary, maintaining client safety and stability.
Bio Security Officer
Randstad Primary Industry South Australia
04.2022 - 01.2023
- Created a safe environment by maintaining courtesy and professionalism during guest interactions.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Wrote detailed reports of all security breaches and investigations.
- Detail information reported online by iPads and software
- Team leader duties and training new staff. Reported to senior staff
- Mapping the day schedule and communication with other team leaders the day to day operations.
Chef
Pinnacle People
01.2018 - 12.2018
- Excelled in high-pressure roles, finding extreme challenges rewarding
- Completed a 10-day train journey in a confined space with colleagues.
SOUS CHEF
Panacea Tapas
01.2015 - 12.2017
- Managed kitchen activities in head chef's absence.
- Designed unique dishes inspired by local food resources.
- Developed comprehensive training materials.
- Launched Westfield Marion's iteration of Panacea.
HEAD CHEF
Thyme Café
01.2011 - 12.2015
- Head Chef running of lunch and dinner service and in training of kitchen team
- Head Chef duties in absence of Head Chef - rostering, ordering
- Specialty in daily menu planning
- (Due to small business often helped out front of house)
- Training first year apprentice
- Performing miscellaneous job-related duties as assigned
SOUS CHEF
The Daniel O’Connell Hotel
01.2008 - 12.2011
- Assisting Head Chef in running of lunch and dinner service and in training of kitchen team
- Head Chef duties in absence of Head Chef - rostering, ordering
- Specializing in char-grilled meat section
- Preparing A La Carte meals for The Peppertree Restaurant seating up to 100 people alongside prompt service of high quality pub meals and set menu functions
- Performing miscellaneous job-related duties as assigned
HEAD CHEF - Duty Manager
Cooroona Alpine Lodge
01.2006 - 12.2009
- Coordinated holiday reservations via online platforms, email channels, and calls.
- Oversaw meal preparation for large groups of up to 50 individuals.
- Optimized ingredient usage by ensuring high standards of flavor and nutrition within produce availability limitations.
- Management of small kitchen team and front of house team to ensure a high standard of service
- Performed housekeeping and maintenance tasks.
- Regularly catering to special dietary requirements
GENERAL MANAGER/HEAD CHEF
The International Motel
01.2008 - 12.2008
- Managed payroll schedules for employees.
- Coordinated efforts of 6-8 employees to maintain smooth functioning of hotel and dining facilities.
- Preparing rosters, wages, marketing, hotel reception duties & general maintenance
- Menu planning, inventory control, a la carte breakfast and dinner preparation for in-house guests
- Utilized office software for efficient booking management.
- 24/7 on site
- Function co-ordination and catering for up to 120 people including weddings & conferences
Education
Small Business Course - Self Employed
03.2023
Small businesses course to educate myself on office operations profit and losses statement running of daily business expenses and self advertising
Certificate III - Commercial Cookery
01.1996
Apprenticeship completed with Australian Hospitality Association in a variety of establishments.
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Confidentiality and privacy
- Active listening
- Meal preparation
- Meal planning and preparation
- Transportation assistance
- Professional boundaries
- Documentation and reporting
- Risk management
- Mental health assistance
- Basic caregiving
- Problem-solving
- Multitasking
- Excellent communication
- Administrative management
- Effective communication
- Adaptability and flexibility
Personal Information
Date of Birth: 01/13/74
Timeline
Bio Security Officer - Randstad Primary Industry South Australia
04.2022 - 01.2023
NDIS Support Worker - Self Employed Business
03.2021 - 10.2023
Chef - Pinnacle People
01.2018 - 12.2018
SOUS CHEF - Panacea Tapas
01.2015 - 12.2017
HEAD CHEF - Thyme Café
01.2011 - 12.2015
SOUS CHEF - The Daniel O’Connell Hotel
01.2008 - 12.2011
GENERAL MANAGER/HEAD CHEF - The International Motel
01.2008 - 12.2008
HEAD CHEF - Duty Manager - Cooroona Alpine Lodge
01.2006 - 12.2009
TAFE SA - Certificate III, Commercial Cookery
Atlas - Small Business Course , Self Employed
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