David Bruce
Kalaru,NSW
Summary
Dynamic and adaptable Replenishment Team Member with a proven track record at Woolworths Group, enhancing customer satisfaction through meticulous stock organization and exceptional customer service abilities. Excelled in reducing out-of-stock situations and maintaining store cleanliness, demonstrating strong sales floor support and effective team collaboration. Skilled in using forklifts and promoting positive customer relations.
Overview
15
15
years of professional experience
Work History
Replenishment Team Member
Woolworths Group
09.2009 - Current
- Cleaned and organized sales and stock areas.
- Put away received merchandise in designated location.
- Greeted and used service model to meet customers' needs.
- Supported efficient load processing by accurately staging pallets for easy access to merchandise during replenishment activities.
- Assisted in loss prevention efforts by identifying damaged or expired products and removing them from sales floor.
- Unpacked trucks, moved merchandise, and stocked shelves to provide appealing sales floor and positive customer experience.
- Achieved high standards of cleanliness throughout the store by consistently maintaining shelves, displays, and backroom storage areas.
- Supported efficient merchandise flow by unloading trucks, sorting items, and accurately placing products in designated areas.
- Enhanced customer satisfaction with timely product restocking and maintaining organized store shelves.
- Contributed to reducing out-of-stock situations by promptly addressing discrepancies between physical inventory and system data.
- Pulled out-of-date, damaged or returned opened items to report to supervisor.
- Enhanced productivity by assisting with training new team members on replenishment procedures and best practices.
- Optimized workspace functionality by maintaining a clean, safe, and well-organized backroom storage area.
- Used two-way radios to hear incoming messages and provide verbal responses.
- Collaborated with team members to efficiently complete daily replenishment tasks, ensuring optimal product availability.
- Added price tags, adjusted signage, and built cardboard kits.
- Demonstrated adaptability by quickly adjusting to changes in priorities or work assignments while maintaining strong performance levels.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
Skills
- Customer service abilities
- Customer relations skills
- Sales floor support
- Stock organization
Timeline
Replenishment Team Member
Woolworths Group
09.2009 - Current
Similar Profiles
Nayereh SanikhaniNayereh Sanikhani
Store Team Member at Woolworths GroupStore Team Member at Woolworths Group
Eddie ZhangEddie Zhang
Store Team Member at Woolworths GroupStore Team Member at Woolworths Group
Wahenoor KaurWahenoor Kaur
Assistant Manager at Woolworths GroupAssistant Manager at Woolworths Group
Travolta IsingiTravolta Isingi
Work Experience, Team Member at Woolworths GroupWork Experience, Team Member at Woolworths Group
Mark MillsMark Mills
Delivery Driver at Great Foods GroupDelivery Driver at Great Foods Group