David Butler
Ascot,QLD
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
2
2
years of professional experience
Work History
Coles Service Supervisor
Coles Supermarket
08.2021 - Current
- Managed daily operations of the service department, maintaining a high level of organisation and productivity.
- Increased revenue through upselling of additional services and products during customer interactions.
- Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.
- Assisted with training and development of team members.
- Handled customer complaints and inquiries.
- Successfully performed opening and closing tasks (counting tills, ordering change, cleaning, etc)
- Assisted customers with returns, refunds and resolving transaction issues.
Rugby Coach
Brisbane Grammar School
06.2023 - Current
- Improved team performance by developing and implementing comprehensive training programs.
- Fostered a strong team culture with effective communication techniques for better on-field cooperation and understanding.
- Increased player motivation through the establishment of clear objectives, expectations, and regular feedback sessions.
Education
High School Diploma -
Brisbane Boys Grammar
Brisbane,QLD11.2023
Bachelor's of Built Environment (Honours) - Urban Development
Queensland University of Technology
Brisbane, QLD10.2028
Skills
- Physical Fitness
- Time Management
- Customer Assistance
- Refund Handling
- Staff Training
- Adaptability and Flexibility
- Reliability and Punctuality
- Professionalism and Courtesy
- Telephone Etiquette
- Teamwork and Collaboration
- Fraud Prevention Awareness
- Work Ethic and Integrity
Timeline
Rugby Coach
Brisbane Grammar School
06.2023 - Current
Coles Service Supervisor
Coles Supermarket
08.2021 - Current
High School Diploma -
Brisbane Boys Grammar
Bachelor's of Built Environment (Honours) - Urban Development
Queensland University of Technology
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