David Carlton

• Leveraged industry best practices and emerging trends to drive continuous improvement in performance management approaches and methodologies.
• Managed complex projects with competing priorities, ensuring successful delivery and stakeholder satisfaction.
• Created and designed learning journeys for new leaders to Group Operations.
• Coaching over 100 leaders in Group Operations to improve efficiencies and upskill capability.
• Conducted thorough performance evaluations, offering constructive feedback while recognising individual achievements and contributions to the team's success.
• Championed best practices across the organisation by sharing knowledge, resources, and insights from successful projects or initiatives.
• Established a culture of continuous learning, fostering an environment conducive to professional development and growth opportunities.
• Collaborated with stakeholders at all levels to drive alignment on Lean initiatives, ensuring buy-in from the entire organisation.

• Used strong analytical and problem-solving skills to develop practical solutions for challenging situations.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Demonstrated leadership skills in managing projects from concept to completion.
• Conducted needs assessments to identify performance gaps and develop targeted learning solutions.
• Coached teams in Agile practices and provided the necessary training to create a positive mindset toward Agile methodologies.
• Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives
• Performed continuous evaluations of content and plans to enhance delivery and improve the effectiveness

• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
• Liaised between executives and entry-level workers, facilitating smooth communication.
• Developed and implemented updating training programs for 134 employees.
• Created curricula, instructions, documents and written tests for various types of training courses.
• Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
• Prepared and presented supplementary learning material to support structured lessons.
• Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
• Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
• Verified data files prior to entry to maintain high data accuracy.
• Completed data entry tasks with accuracy and efficiency.

· Built and maintained positive relationships with diverse stakeholders, such as parents, school volunteers and outside agencies.

· Collaborated with school executives to assess areas for improvement in curricula, classrooms, testing and student activities.

· Encouraged interdepartmental and cross-functional teams collaboration in development and support of student activities, programs and lessons.

· Partnered with principal to administer school programs aligned with vision and goals, providing positive, high-expectation academic environment.

· Used critical thinking to break down problems, evaluate solutions and make decisions.

· Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

· Implemented English and ICT training programs across two campuses for 90 staff members.

· Designed, implemented and managed successful training programs to meet department and school needs.

· Strategised and coordinated to integrate new standards, models and organizational improvements.

· Assisted teachers with classroom management and document coordination to maintain positive learning environment.

· Researched and incorporated current trends and data into standard curriculum.