David Churchill
Stanhope Gardens
Summary
Experienced and enterprising Regional Manager with a proven track record in the automotive industry. Demonstrated success in orchestrating seamless business operations across company stores and franchise outlets. A strategic visionary and adept decision-maker, driven by a passion for customer satisfaction and surpassing benchmarks. Known for innovative problem-solving abilities, particularly adept at diffusing tensions and instigating positive transformations.
Overview
20
20
years of professional experience
Work History
National Training and Product Development Manager
Mobile Tyre Shop
Sydney
07.2023 - Current
- Identified new product opportunities and improved existing ones to drive sales. Led seamless integration of acquired product lines.
- Created product roadmaps aligned with business goals. Liaised for new product procurement.
- Mentored staff for productivity and implemented training programs.
- Managed cross-functional teams for timely delivery.
- Negotiated with suppliers for favorable agreements.
Operations Manager
MyCar Tyre & Auto
Multi Sites, NSW
05.2022 - 07.2023
- Management of stores which includes supervising and providing advice, support and streategies to Store Managers and teams
- Mentoring and developing apprentices and management
- Customer resolution - retail and major accounts and liaising with internal departments for best outcomes.
- Management of OHS and all safety requirements for stores
- Management of store budgets and KPI's
- Adaptive management style with both management, customers and technology
Regional Manager for Franchisees & Company Stores
Bob Jane T-Mart, Head Office
01.2018 - 07.2023
- Monitoring customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals for both franchisees and company stores
- Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets
- Led targeted training programs to educate staff on product benefits and service capabilities
- Developed promotional plans to complement national sales initiatives
- Spearheaded routine operations and special program initiatives for regional group
- Assess each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
Store Manager
Bob Jane T-Marts
02.2014 - 01.2022
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Reviewed and monitored purchases and other expenses to maintain monthly budget
- Stock Management
- Dealing with Suppliers
- Customer Service.
Motor Mechanic
Self Employed
08.2004 - 01.2014
- Fully qualified mechanic
- Fully licensed to do NSW pink slips, blue slips, LPG/CNG inspections
- Management and development of staff
- 4 years contractor to NRMA/Club Assist
- Multiple contracts held under this program
- Acquired mechanical workshop that was an ongoing concern in 2009
- Rebranded the business
- Increased customer database
- Restructured the business
- Returned the business to ongoing profitability
- Sold the business in 2014.
Education
Certificate of Motor Mechanic -
NSW Tafe
Ultimo, SydneyReturn To Work Officer - WHS
Sydney, SydneyInternal Leadership And Sales Programs
Skills
- Licensed Motor Mechanic (Cert 3)
- Authorised RMS Inspector (Pink and blue slips)
- Order management
- Consulting
- Staff recruiting
- Marketing campaigns
- Staff Supervision
- Operations
- Sales expertise
- Strategic planning
- Project Management
- Cross-Functional Collaboration
- Brand positioning
Timeline
National Training and Product Development Manager
Mobile Tyre Shop
07.2023 - Current
Operations Manager
MyCar Tyre & Auto
05.2022 - 07.2023
Regional Manager for Franchisees & Company Stores
Bob Jane T-Mart, Head Office
01.2018 - 07.2023
Store Manager
Bob Jane T-Marts
02.2014 - 01.2022
Motor Mechanic
Self Employed
08.2004 - 01.2014
Certificate of Motor Mechanic -
NSW Tafe
Return To Work Officer - WHS
Internal Leadership And Sales Programs