David Clarke
Sydney,NSW
Summary
Reliable with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drink orders.
Excellent relationship-builder and multitasker always ready to support team needs. Motivated Service Worker with exceptional social skills, communication abilities and customer service background.
Dedicated to following health and safety guidelines. Pursues every opportunity to support team members and proactively address issues.
Reliable individual proudly offering 12 years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff.
Overview
12
12
years of professional experience
Work History
Assistant Bar Manager
Cronulla Golf Club
01.2023 - 03.2024
- Improved customer satisfaction by creating and implementing innovative cocktail recipes and seasonal drinks.
- Ensured smooth operations during peak hours with effective staff scheduling and delegation of tasks.
- Fostered a positive work environment by providing ongoing support, training, and mentoring to bar staff.
- Increased employee retention rates through proactive conflict resolution strategies and open communication channels.
- Cultivated a loyal customer base by delivering exceptional service experiences, resolving complaints promptly, and soliciting feedback for continuous improvement efforts.
Bar Supervisor
Cronulla Golf Club
02.2018 - 01.2023
Team Leader
Tradies Gymea
01.2012 - 01.2016
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
Education
High School Diploma -
Cronulla High School
Cronulla, NSWCertificate IV - Hospitality
Loftus Tafe
Loftus, NSWSkills
- Health and safety
- Training staff
- POS System Operation
- Performance monitoring
- Bar Management
- Customer Relations
- Relationship Building
- Outgoing Personality
- Verbal and written communication
- Supervisory Experience
- Team Leadership
- Analytical Thinking
References
Mathew Hill Operations Manager Cronulla Golf Club
0402027586
Jake Nash Bar Manager Cronulla Golf Club
0468897477
Timeline
Assistant Bar Manager
Cronulla Golf Club
01.2023 - 03.2024
Bar Supervisor
Cronulla Golf Club
02.2018 - 01.2023
Team Leader
Tradies Gymea
01.2012 - 01.2016
High School Diploma -
Cronulla High School
Certificate IV - Hospitality
Loftus Tafe
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