Proven Business Development expert from Havit Lighting and Havit Commercial, adept in CRM software and exceptional at relationship building. Spearheaded market expansion strategies, significantly boosting sales through innovative solution selling and robust client relationship management. Versed in quickly mastering new concepts and technologies to drive successful market development. Consultative sales specialist by leveraging industry trends and competitive analysis.
Overview
20
20
years of professional experience
Work History
Business Development | Account Manager
Havit Lighting and Havit Commercial
10.2022 - 07.2024
Managed a large geographical area of more than 100 electrical wholesalers and retailers across Sydney City, Northern Beaches, Central Coast and Inner West.
Establish and maintain current and potential client relationships
Engage with electrical contractors, customers to build business relationships.
Exceed sales quotas and increased profitability through effective sales strategy and business planning across Lighting and Commercial Lighting products
Design customised solutions for clients based on their unique challenges and goals, leading to higher levels of customer satisfaction.
Develop strategic plans for market expansion, resulting in increased sales and revenue growth.
Service existing accounts and establish new accounts by planning and organising daily work schedule to call on existing or potential retailers and electrical wholesalers
Monitor competitors by gathering current marketplace information on pricing, products and new products.
Developed knowledge of company products and services to make suggestions according to customer needs.
Built relationships with customers and community to establish long-term business growth.
Managed accounts to retain existing relationships and grow share of business.
Resolve customer complaints by investigating problems, developing solutions, preparing reports; making recommendations to customers and management.
Provide updated client data by maintaining records on area and customer sales.
Senior Business Development Representative
Magna Systems
04.2004 - 07.2022
Manage partner-client relationships, maintain a product portfolio, collaborate with new technology partners, advise clients and attend local & international tradeshows with tier 1 client senior managers, resulting in new business opportunities.
Generate new accounts across multiple verticals by understanding customer requirements and translating client needs into business and technological solutions with a focus on customer satisfaction and retention;
Support clients through the sales cycle process, including acting as a subject matter expert, educating clients across diverse industries, within private and public sectors, while uncovering new leads within organisation’s internal management/technical decision makers.
Identify business pain points, challenges and uncertainty by assessing business needs, identifying value areas and structure, and implementing out-of-the-box and complex technology solutions to provide impactful client advice;
Manage proposal responses, including RFIs, RFPs, and RFQs, negotiating prices with suppliers and identifying information for proposal delivery, budget development, and the implementation of risk mitigation strategies;
Work closely with the international suppliers and in-house design engineers / systems architects on strategic roadmap planning while effectively managing competitive price analysis and support structure;
Assess project As-Is and To-Be processes to define technical requirements and prepare client quotes with accurate pricing based on company policies, thereby generating significant revenue and maintaining healthy profit margins.
Education
No Degree - Project Management
Northern Suburbs Business College
North Sydney
02.2010
Skills
Account Management
Business Development
Proposal Development
B to B sales
Customer Relationship Management
Reliability
Continuous professional improvement
Lead Generation
Industry Trends
Teamwork and Collaboration
Time Management
Problem-solving abilities
Excellent Communication
Organisational Skills
Decision-Making
Self Motivation
Interpersonal Skills
Solution selling
Closing Techniques
Marine Rescue Volunteer, Middle Harbour
Marine Rescue Volunteer, Middle Harbour
Timeline
Business Development | Account Manager
Havit Lighting and Havit Commercial
10.2022 - 07.2024
Senior Business Development Representative
Magna Systems
04.2004 - 07.2022
No Degree - Project Management
Northern Suburbs Business College
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