Accomplished Business Owner with a proven track record at PERFECTION HAND CAR WASH & DETAILING, enhancing customer satisfaction and driving revenue growth through innovative sales strategies. Expert in purchasing, planning, and risk management, alongside strong leadership and problem-solving skills. Achieved consistent financial targets while fostering team productivity and maintaining high-quality standards.
Overview
13
13
years of professional experience
Work History
Business Owner
PERFECTION HAND CAR WASH & DETAILING
05.2017 - 02.2024
Established strong customer relationships through excellent communication and attentive service.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Consulted with customers to assess needs and propose optimal solutions.
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
Trained and motivated employees to perform daily business functions.
Implemented efficient systems for inventory management, order processing, and shipping logistics.
Conducted market research to inform product development decisions and identify potential growth areas.
Drove revenue growth with innovative sales strategies, understanding customer needs and market trends.
LABOURER
Retaining Wall Specialists
03.2014 - 01.2017
Loaded, unloaded, and moved material to and from storage and production areas.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Performed general housekeeping and cleaning tasks.
Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
Used variety of hand and power tools to complete tasks.
Loaded and unloaded materials onto trucks and trailers.
Manager of Operations
Motorama Holden & HSV MOOROOKA
06.2011 - 11.2016
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
Identified and resolved unauthorized, unsafe, or ineffective practices.