Summary
Overview
Work History
Education
Skills
Languages
References
Hobbies and Interests
Timeline
Generic

DAVID DUFF-TYTLER

Adelaide,Australia

Summary

Hi team, I am a passionate person with numerous years of experience in the retail sector, along with experience in multiple roles including hospitality venues. I have helped develop an industry leading brand in Adelaide Hydro and Vape World, where I have attained valuable experience in customer service and retail management over my 3 years + there.


I am a hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help a team achieve company goals.

Overview

9
9
years of professional experience

Work History

Nightfill Worker

Action Workforce
10.2023 - Current
  • Increased production efficiency by streamlining processes and implementing time-saving strategies.
  • Reduced workplace accidents with thorough safety training and regular equipment maintenance.
  • Improved team morale and productivity through effective communication and active listening skills.
  • Enhanced customer satisfaction by addressing concerns promptly and providing exceptional service.

Retail Team Member/Executive

Adelaide Hydro & Vape World
05.2020 - 01.2023
  • Promoted a positive shopping environment by engaging with customers genuinely and creating memorable experiences.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Improved store efficiency by maintaining clean and organized displays, ensuring quick location of products for customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Maintained updated product knowledge through regular participation in trainings, enabling confident promotion of items to potential buyers.

Delivery Driver

Captain Chargrill Adelaide
03.2017 - 01.2019
  • I delivered food and undertook kitchen hand duties in between deliveries, including kitchen preparation, food handling and cleaning
  • My role also included taking orders via telephone and processing receipt orders from various food ordering platforms including Ubereats
  • I was able to further gain both essential customer service skills in and kitchen hand duties, which helped develop my abilities in hospitality through this role.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.

Kitchen Hand

Burger Theory Adelaide
11.2014 - 01.2016
  • I was a Kitchen Hand/POS Cashier at a former hospitality outlet in the CBD
  • Here I had to adapt to a fast paced environment at a very young age, something which helped me gain the necessary skills to succeed in future employment roles
  • My role consisted mainly of kitchen duties (deep-fryer, burger making etc.) along with waiting tables for customers.

Education

High School Diploma -

Glenunga International High School
11.2017

Certificate III in Businesss - Business

VET Network
Adelaide, South Australia
12.2015

Skills

  • Fast Learner
  • Problem Solving
  • Communication
  • Inventory Stocking
  • Customer Relations
  • Attention to Detail
  • Organizational Skills
  • Decision Making
  • Teamwork and Collaboration
  • Leadership Abilities

Languages

English

References

  • Massimo la Pira, Adelaide Hydro and Vape World, mass@adelaidehydro.com.au, 0D 7230 8907
  • Ronald Ielasi, Adelaide Hydro and Vape World, ron@adelaidehydro.com.au, 0D 7230 8907
  • Portia Franscesca, Personal Reference, 0490466672

Hobbies and Interests

Sports including Cricket, Soccer and AFL. Travelling and going out with friends.

Timeline

Nightfill Worker

Action Workforce
10.2023 - Current

Retail Team Member/Executive

Adelaide Hydro & Vape World
05.2020 - 01.2023

Delivery Driver

Captain Chargrill Adelaide
03.2017 - 01.2019

Kitchen Hand

Burger Theory Adelaide
11.2014 - 01.2016

High School Diploma -

Glenunga International High School

Certificate III in Businesss - Business

VET Network

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DAVID DUFF-TYTLER