Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 16 years of experience building community and developing social skills through incremental therapeutic techniques.
Hi, I’m
David Durack
Salisbury,SA
Summary
Overview
15
years of professional experience
Work History
Cara Disability Services
Support Worker /Team Leader Manager
01.2015 - 11.2022
Job overview
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Promoted community integration by providing extensive physical, emotional and social support.
- Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Prepared employee schedules for maximum coverage during key hours.
- Monitored employee and customer interactions to assess quality of service.
- Interpreted management directives to define and document administrative staff processes.
- Standardized office structures and processes to promote collaboration and increased performance.
- Maintained current and compliant financial records, monitoring and addressing variances through detailed analyses.
- Established and implemented training programs to maximize team performance.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with daily living activities, running errands and household chores.
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Transported clients to and from medical appointments with safety and efficiency.
- Monitored clients' overall health and well-being and noted significant changes.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Provided safe mobility support to help patients move around personal and public spaces.
Lighthouse Disability
Support Worker
01.2008 - 01.2015
Job overview
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Promoted community integration by providing extensive physical, emotional and social support.
- Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
- Evaluated client progress toward established annual and quarterly goals.
- Coached employees through day-to-day work and complex problems.
- Standardized office structures and processes to promote collaboration and increased performance.
- Monitored employee and customer interactions to assess quality of service.
- Interpreted management directives to define and document administrative staff processes.
- Maintained current and compliant financial records, monitoring and addressing variances through detailed analyses.
- Established and implemented training programs to maximize team performance.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with daily living activities, running errands and household chores.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported clients to and from medical appointments with safety and efficiency.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Education
RDNS
University Overview
TAFE South AustraliaSouth Australia
Certificate IV from Disability Studies
01.2016
University Overview
Skills
- Daily living support
- Documentation abilities
- Skill Development
- Team Building
- Staff Management
- Customer service understanding
- Quality assurance
- Document management
- Training and mentoring
- Valid drivers license
- Documenting Incidents
- Client Coping Mechanisms
- Troubleshooting
Reference's
Reference's
Cathy De
Quality Service Leader Cara
: 0447742091
David Contea
Quality Service Leader Cara
:0401597681
Tina Athans
Retail Manager
:0412537324
Timeline
Support Worker /Team Leader Manager
Cara Disability Services
01.2015 - 11.2022
Support Worker
Lighthouse Disability
01.2008 - 01.2015
RDNS
TAFE South Australia
Certificate IV from Disability Studies
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