David Ferreira

• Client Relationship Management: Serve as the principal point of contact for a portfolio of key clients, fostering strong relationships and identifying new revenue opportunities.
• Industry Engagement: Manage a diverse range of clients across various industry segments, building robust relationships with business leaders at different levels to ensure client retention and portfolio growth.
• Market Awareness: Stay informed about industry trends, competitive dynamics, and emerging technologies to maintain a leading edge in the industry.
• Team Dynamics: Uphold high standards of professionalism and team values, conduct purposeful meetings, and ensure employee wellbeing, motivation, and performance.
• Industry Knowledge: Expertise in data-driven communication, including data analytics/insights, marketing automation, and 1-to-1 channels.
• Customer Focus: Demonstrated commitment to customer orientation, with the ability to make decisive, commercially sound decisions that benefit the business.
• Communication Skills: Effective communicator with the ability to engage across all organisational levels, including C-level executives.
• Adaptability: Skilled in managing and influencing major accounts, with a strong network in both digital and traditional communications sectors.
• Alignment with Values: Embody our core values of genuineness, drive, specialisation, and collaboration.
• Work Environment: Capable of thriving in a fast-paced, deadline-driven setting, adept at managing multiple projects simultaneously.
• Oversee a variety of communication channels, from essential mail and direct mail to multi-channel delivery.
• Execute personalised communication projects and campaigns while delivering exceptional customer service that exceeds client expectations.
• A solid understanding of both traditional and digital multi-channel communications.
• A customer-centric mindset, with a strong focus on representing the customer's voice within our business.
• The ability to build and nurture productive relationships with clients and internal teams.
• Strong project and campaign management skills with a keen ability to adhere to timelines.
• A self-starter who can work both independently and collaboratively in a team setting.
• Excellent communication skills, with a commitment to keeping clients informed and engaged.
• Strong time management and organisational skills.
• A team player with a great work ethic and a drive to succeed.
• Alignment with our company values: genuine, driven, specialised, and collaborative.
• Meticulous attention to detail.

• Contributed to team objectives in fast-paced environment.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Built relationships with customers and community to promote long term business growth.
• Maintained current knowledge of evolving changes in marketplace.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Met existing customers to review current services and expand sales opportunities.

* Management of Corporate, Government & charity accounts.

* Co-ordinate mailing campaigns.

* large accounts which include GIO, AMP, Suncorp & Australian Geographic

* Administer and Process Corporate Orders

* Customer Liason

* On-line order entry process

* Oracle Database