David Foster
Hobart,TAS
Summary
Highly motivated Ex Sales Assistant with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales. Looking for an opportunity to venture into a field that I love and have a passion for.
Overview
8
8
years of professional experience
Work History
Apprentice Mechanic
VACC / Tilford Hobart
02.2022 - Current
- Took advantage of opportunities to learn new systems and repair procedures.
- Made basic repairs to cars and other vehicles, asking questions and taking notes to increase personal knowledge.
- Observed senior mechanics completing major repairs.
- Cleared work areas of debris and organized supplies to maintain safety and appearance.
- Studied manuals and repair books to increase knowledge and mechanical understanding of vehicles.
- Safely lifted cars to complete repairs.
- Kept personal appearance and all work areas neat and professional.
- Took assessments to prove knowledge base and skills.
Customer Service Specialist
Commonwealth Bank Australia
06.2019 - 12.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Resolved concerns with products or services to help with retention and drive sales.
- Maintained and managed customer files and databases.
Sales Assistant
Banjos Bakery Café
01.2016 - 01.2019
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Gathered and prepared sales materials in preparation for sales meetings.
Education
Graduated Year 10 -
New Town High School
HobartSkills
- Teamwork
- Interpersonal Communication
- Leadership
- Customer service
- Verbal and written communication
- Conflict resolution
- Call Centers
- Customer Service
- Data Evaluation
- Responsible
- Computer Competent
- Literate in Microsoft suite
Timeline
Apprentice Mechanic
VACC / Tilford Hobart
02.2022 - Current
Customer Service Specialist
Commonwealth Bank Australia
06.2019 - 12.2019
Sales Assistant
Banjos Bakery Café
01.2016 - 01.2019
Graduated Year 10 -
New Town High School
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