David Gray

• Delivered energetic responses to customers, going above and beyond to serve needs.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Managed efficient cash register operations.
• Listened to customer needs and desires to identify and recommend optimal products.
• Stock control and product distribution management

• Customisation of ASP work monitoring / finance package and finance/bookkeeping support software
• Implementation, training and support for end-users
• Responsible for principle accounts management and business activity reporting requirements
• Liaising with internal and external cliental.
• Establishing & implementing strategies for local marketing goals

Administration of day-to-day affairs within the compliance section of DIAC

• Assisting customers with information and payments within the Medicare, PBS, AOD, FAO and Vet. Affairs programs
• Adapting to continuously changing legislation and policy
• Upholding the APS values and standards
• Establishment of child support services and associated payments
• Communication with third-party clientele with regard to HIC claims, family assistance and child support services