David Greenland

• Led the Australian arm of this UK headquartered multinational corporate travel management company.
• Owned business planning, inter-departmental alignment and overall business unit performance.
• Cultivated a strong organisational culture amongst the 45 staff built upon integrity, accountability & teamwork which resulted in strong retention rates
• Maintained executive level relationships with key clients
• Supported strategic sales activity
• Invested heavily in commercial negotiations with primary suppliers/vendors
• Executive sponsorship of the post acquisition integration of Concierge Travel Group into Reed & Mackay

• My initial responsibility was as an external consultant to assess the viability of the QBT business (shutdown or turnaround) for the owners
• Delivery of the strategic review leading to a turnaround plan
• Key member of the management team tasked with the turnaround
• Business transformation focused on the commercial aspects of the Company
• Led the bid which resulted in the successful award of the Whole of Australian Government contract in late 2014 - a pivotal component of the turnaround plan

After 7 years leading CWT’s client group across Asia Pacific I was asked to assume responsibility for the Australian business that was viewed as under-performing. This turned out to be a turnaround operation that was further challenged by the global financial crisis.

Primary Responsibilities:
* Overall responsibility including P&L for the Australian Business
* Strategy & Business Planning
* EBITDA performance and cash generation
* Client retention targeted at 97%
* New sales – circa USD100M annually
* Employee engagement & retention
* Member of the Asia Pacific Regional Leadership Team
My prior role role focused on two key areas – the successful trading across Asia Pacific of global clients (typically European or North American headquartered companies), and the deliverables from account management teams across Asia Pacific.

Primary Responsibilities:
* The overall management and performance of multinational client contracts across the region
* Leading the global account team of 20 staff spread across Asia Pacific
* Establishing account management standards and practices
* Executive sponsor select APAC headquartered global accounts
* Overseeing the implementation of new multinational business
* Participating in global and national product development projects
* Representing Asia Pacific at global sales bids and global client reviews