David Greenwood
Maribyrnong,VIC
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Proven track record in enhancing customer relationships and sales, notably at Easy Peasy Scaffolding. Expert in cold-calling and customer service, leveraging product knowledge and teamwork to surpass targets.
Overview
2
2
years of professional experience
Work History
Scaffold Salesman/draftsman
Easy Peasy Scaffolding
11.2023 - 07.2024
- Developed strong client relationships through consistent communication and exceptional customer service.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Retail Worker
Total Tool
06.2023 - 11.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Cabinet Maker
Woodtech Joinery
12.2022 - 06.2023
- Installed hardware such as drawer pulls, hinges, and handles.
- Read and interpreted design plans to understand project specifications.
- Maintained safe and organized workspace to minimize risk of injury.
- Blueprint design understanding
- Measured and cut materials to specified dimensions to achieve precise fit.
- Attained higher levels of precision by utilizing specialized tools such as CNC machines for intricate cuts and patterns.
Skills
- Cold-calling
- Customer Service
- Closing Techniques
- Product and service knowledge
- Time Management
- Teamwork and Collaboration
Timeline
Scaffold Salesman/draftsman
Easy Peasy Scaffolding
11.2023 - 07.2024
Retail Worker
Total Tool
06.2023 - 11.2023
Cabinet Maker
Woodtech Joinery
12.2022 - 06.2023
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