David Hastings
8/17 Hillside Crescent West Launceston,TAS
Summary
Dynamic and results-driven professional with a strong background in customer service and event coordination at Hotel Tasmania and Tramsheds. Proficient in POS systems and skilled in conflict resolution, I excel in creating positive experiences while ensuring operational excellence. Committed to teamwork and adaptability, I thrive in faster-paced environments.
Overview
2
2
years of professional experience
Work History
Acting Duty Manager
Vangtage Hotel Group (Hotel Tasmania)
Launceston, Tas
10.2024 - 03.2025
- Trained new employees on company policies, job duties, and performance expectations.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Monitored employee productivity to provide constructive feedback and coaching.
- Handled employee problems in absence of general manager.
- Investigated customer complaints in a timely manner, resolving issues efficiently.
Bar and Gaming Attendant
Hotel Tasmania
Launceston, Tasmania
03.2023 - 03.2025
- Greeted customers and provided excellent customer service.
- Ensured the environment was kept clean and safe for customers.
- Processed payments accurately and efficiently with the POS system, and kept up to date with POS system changes.
- Effectively dealt with issues, and upheld strong RSA compliance.
Caterer
Tramsheds
Invermay, Tasmania
10.2022 - 03.2023
- Prepared food items for catering events including salads, sandwiches, appetizers, entrees, and desserts.
- Organized and coordinated catering events with clients to ensure their needs were met.
- Provided responsible service of alcohol to guests, requesting IDs as necessary.
Education
Certification -
First Aid & CPR Training
03-2025
Other Certifications -
Keno Senior Writer, RSA, RCG, Food Safety Cert
Some College (No Degree) - General College
Newstead
Launceston12-2016
Skills
- POS Systems
- Flexible Schedule
- Teamwork and Collaboration
- Problem-Solving
- Conflict Resolution
- Computer Literacy
- Problem-solving abilities
- Adaptability and Flexibility
- Analytical Thinking
- Customer Service
- Sales and Upselling
- Strong Work Ethic
- Alcohol awareness
- Hospitality service expertise
Professional References
- Brodie Pearce - Tramsheds Manager. Ph: 0477 071 742 Email: Brodiepearce1998@gmail.com
- Jake Bruinewoud - Hotel Tasmania Duty Manager. Ph: 0457700620
Character References
- Shiann Collins - Hotel Tasmania Co-worker. Ph:0475788685
Timeline
Acting Duty Manager
Vangtage Hotel Group (Hotel Tasmania)
10.2024 - 03.2025
Bar and Gaming Attendant
Hotel Tasmania
03.2023 - 03.2025
Caterer
Tramsheds
10.2022 - 03.2023
Certification -
First Aid & CPR Training
Other Certifications -
Keno Senior Writer, RSA, RCG, Food Safety Cert
Some College (No Degree) - General College
Newstead
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