David Henzell
Ashburton,VIC
Summary
Dynamic leader with a proven track record at Siemens Ltd, adept in project strategy and fostering high-level executive relationships. Excels in critical thinking and decision-making, ensuring project success and enhanced team productivity. Skilled in presentations, verbal communication and collaboration, consistently achieving goals under pressure. Demonstrates exceptional problem-solving abilities, contributing to significant client satisfaction and retention.
Overview
35
35
years of professional experience
Work History
Data Center Solution Manager
Siemens Ltd
01.2009 - Current
- Moved from from selling Building Management Systems to power and distribution systems over last 10 years
- Sold first data center electrical project in Siemens Ltd to NEXTDC
- Sold first Siemens electrical solutions to Airtrunk and DCI.
- Introduced concept of using busbar in lieu of LV cables to Australian Data Center market
- Worked closely with DCI Data Centers to transition them from CoC engineering to local Australian team.
- Worked closely with Engineers from Data Center CoC
- Regularly achieved the highest sales volume in Siemens Ltd and was awarded multiple times
- Self-motivated, with a strong sense of personal responsibility.
- Provided vision and leadership within Siemens operational delivery team
- Strong at project strategy development and leadership
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships within Siemens
- Developed deep working relationships with high level executives in the Data Center Ecosystem
- Learned and adapted quickly to new technology and software applications.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Able to step outside of my comfort zone and learn new skills
Telstra National Account Manager
Siemens Ltd
11.2005 - 01.2009
- Collaborated internally with local NSW account managers and operations to sell and deliver some large exchange BMS upgrades e.g. Pitt St Exchange Sydney
- Worked closely with Telstra Property Manager to build a business case for the BMS upgrades to all 25 Tier 1 Telephone Exchanges
- Siemens were nominated as the preferred contractor for the first projects worth AUD$7m
- Featured a upfront Design Audit (in lieu of consulting engineers) followed by Pricing to a Schedule of Rates. Projects were delivered profitably on time.
- Collaborated with the engineering team to get the best customer result as distinct from lowest cost solution
- Collaborated at completion to secure the full program worth ~AUD$30m
- Managed the Design Audit and Pricing stages of all projects
- Built strong relationships with key decision-makers at the executive level within national accounts organizations.
- Awarded most successful sales person in Siemens 2008
Account Manager
Honeywell Limited
02.2000 - 11.2005
- Worked with Honeywell accounts to improve customer satisfaction, increase installed base of Honeywell products and solutions including service
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a large number of small projects each year
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Developed and implemented strategies to increase client retention.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Developed customized account plans for clients to help them achieve their business goals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
BMS Salesperson
Honeywell Limited
01.1995 - 01.2000
- Project Estimation and Proposals writing
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Engineering Manager
Johnson Controls
02.1989 - 01.1995
- Led cross-functional teams for successful product development, ensuring timely delivery and adherence to specifications.
- Enhanced overall team productivity with continuous training and mentoring of junior engineers.
- Reviewed technical documentation for accuracy, ensuring compliance with industry standards and regulations.
- Managed risk assessments during project planning phases, proactively mitigating potential issues before they arose during execution stages.
Education
Master of Engineering & Technology Management - Engineering Management
University of Queensland
Brisbane, QLD11.1994
Bachelor of Engineering - Mechanical - Engineering Mechanics
University of Queensland
Brisbane, QLD11.1986
High School Diploma -
Church of England Grammar School
East Brisbane11.1982
Skills
- Calm Under Pressure
- Active Listening
- Verbal Communication
- Problem Resolution
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Customer Service
- Critical Thinking
- Excellent Communication
- Decision-Making
Hiking
Recently completed a 12 day hike to Everest base camp in Nepal with a group of friends and our daughters.
Timeline
Data Center Solution Manager
Siemens Ltd
01.2009 - Current
Telstra National Account Manager
Siemens Ltd
11.2005 - 01.2009
Account Manager
Honeywell Limited
02.2000 - 11.2005
BMS Salesperson
Honeywell Limited
01.1995 - 01.2000
Engineering Manager
Johnson Controls
02.1989 - 01.1995
Master of Engineering & Technology Management - Engineering Management
University of Queensland
Bachelor of Engineering - Mechanical - Engineering Mechanics
University of Queensland
High School Diploma -
Church of England Grammar School
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