David Hinchliffe
Bairnsdale
Summary
Professional in supply chain management with focus on spare parts logistics and inventory control. Proven track record in streamlining processes to maximize efficiency and minimize downtime. Known for fostering team collaboration and adapting to changing business needs. Key skills include vendor management, inventory optimization, and strategic planning.
Overview
16
16
years of professional experience
Work History
Spare Parts Interpreter
Dwyers Toyota
11.2009 - Current
- Managed inventory levels to optimize stock availability and reduce excess.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Provided technical support to customers, resolving inquiries and issues promptly.
- Increased spare parts inventory accuracy by implementing a robust tracking system and conducting regular audits.
- Developed comprehensive product knowledge to enhance service delivery and customer trust.
- Collaborated with the service department to ensure timely parts availability for repairs.
- Utilized industry software to track inventory metrics and forecast demand.
- Streamlined the spare parts ordering process for improved efficiency and timely acquisition of critical components.
- Provided detailed quotations for customers, ensuring transparency and accuracy in pricing.
- Assisted in training new staff on parts identification and order processing procedures.
- Maintained effective communication with cross-functional teams to enhance service delivery.
- Liaised with internal teams to develop, implement, and maintain proactive sales and marketing approach for distribution of parts and services.
Education
High School Diploma -
Eumemmerring Secondary College
Hallam, VIC12-2002
Skills
- Teamwork and collaboration
- Schedule management
- Attention to detail
- Organization and time management
- Problem resolution
- Decision-making
- Computer skills
- Customer service
- Cross-functional team management
Accomplishments
- Facilitated standardisation of Bairnsdale Mazda and Hyundai spare parts and service department to "The Toyota Way" after the company was acquired By Dwyers Motor Group.
- Collaborated with multiple departments in transitioning the two companies onto a new DMS
- Multiple National Skills finalist
- Multiple Mazda Guild precipitant
- Toyota Parts Expert
Timeline
Spare Parts Interpreter
Dwyers Toyota
11.2009 - Current
High School Diploma -
Eumemmerring Secondary College