David Holman
Perth,WA
Summary
Dynamic leader with a proven track record at RCT, enhancing operations and spearheading growth initiatives. Excelled in fiscal oversight and strategic planning, driving profitability and operational efficiency. Skilled in contract negotiation and fostering high-performing teams, I thrive on mentoring teams to deliver a collective business goal, achieving significant revenue increases. Passionate about developing people to exceed in their ability to to deliver exceptional results.
Overview
27
27
years of professional experience
Work History
Chief Operating Officer
RCT
Perth, Western Australia
02.2021 - Current
- Drove revenue by cultivating successful client relations.
- Hired, trained, evaluated and retained high-performing, effective and diverse team embodying organizational culture.
- Formulated strategies to improve customer service levels within the organization.
- Identified new business opportunities through market research analysis.
- Developed long-range plans for business growth, resulting in increase in annual sales.
- Led employees to develop high-performing diverse teams and deliver on ambitious goals and objectives.
- Fostered proactive attitude and future-focused thinking among staff in fast-paced environment.
- Fostered an environment of continuous improvement, encouraging innovation and efficiency.
- Led organizational development changes, enabling organization to better respond and adapt to industry and market changes.
- Developed and refined short- and long-term strategies to drive growth and profitability.
- Developed and implemented strategies to increase operational efficiency.
- Supported CEO with operational insights and strategic decision-making.
- Monitored performance metrics to ensure quality standards are met.
- Analyzed financial data and identified areas of improvement for cost savings.
- Facilitated change management initiatives in order to streamline operations.
- Managed staff recruitment, training, and development processes.
- Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
- Chaired meetings to discuss strategic initiatives and operational issues.
- Analyzed customer feedback data to identify trends in product satisfaction.
- Conducted regular meetings with departmental heads to review progress.
- Oversaw daily operations across multiple departments, ensuring alignment with strategic objectives.
- Organized and oversaw capital improvement projects to maintain business viability.
- Acted as a primary liaison between the company and external stakeholders.
- Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
- Contributed to the recruitment, training, and retention of top talent, enhancing organizational capability.
- Hired, trained, and mentored staff members to maximize productivity.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
- Provided guidance and support for problem solving efforts.
- Maintained productive relationships and communication channels across organization.
- Drove performance measures for the operation, including a focus on continuous improvement.
- Collaborated with senior leadership on organizational objectives and initiatives.
- Maintained a positive work environment by resolving employee disputes promptly.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Senior Product Manager
RCT
Perth, Western Australia
07.2011 - 01.2021
- Studied customer needs and desires to incorporate into product requirements.
- Coordinated with engineering staff to determine best technical implementation methods and schedule.
- Evaluated marketing personnel and offered constructive feedback on ways to improve.
- Collected and analyzed market research data for use in forecasting.
- Partnered with sales and marketing teams to devise pricing models, messaging and sales collateral.
- Created detailed technical specifications documents outlining the functional requirements of proposed products or features.
- Monitored performance metrics such as usage rates, conversion rates and revenue generated from each product.
- Collaborated with team to forecast based on sales and product profitability.
- Supervised creation of marketing materials and collateral.
- Defined success criteria for each feature release and monitored results post-launch.
- Marketed products and services at tradeshows and promotional events.
- Collaborated with staff engineers to optimize product testing processes.
- Participated in product demos at trade shows or other industry events.
- Led the development of a pricing strategy that maximized revenue while ensuring customer satisfaction.
- Developed comprehensive product roadmaps to ensure alignment with business goals and customer needs.
- Recommended product changes to enhance customer interest and maximize sales.
- Worked closely with developers throughout the software development lifecycle to ensure successful delivery of products.
- Collaborated with customers, partners and internal teams to drive product vision and project prioritization.
- Monitored competitors' activities to stay ahead in the market.
- Cultivated business partnerships to build lasting relationships with internal and external parties.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Industrial Business Development Manager
RCT
Perth, Western Australia
04.2004 - 06.2010
- Developed and executed strategic business plans to achieve revenue and growth targets.
- Coordinated with marketing teams to develop promotional materials and campaigns for target markets.
- Attended tradeshows and conferences to network with potential clients.
- Represented the company at industry conferences, networking events, and trade shows to build brand awareness.
- Oversaw the development of business proposals and bids for new projects or contracts.
- Created presentations to attract new business opportunities.
- Established new customer accounts using negotiation and sales closing abilities.
- Identified potential clients, built relationships, and negotiated contracts.
- Delivered presentations to senior management and stakeholders to report on progress and results.
- Conducted market research and analysis to identify new business opportunities.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
Industrial Technical Specialist
RCT
Perth, Western Australia
03.2002 - 03.2004
- Performed regular system audits to identify and address potential product opportunities.
- Developed and implemented custom software solutions across a new product range to enhance client business operations.
- Created and updated control systems to better manage performance.
- Develop new solutions and products, and implement them at RCT customer sites.
- Develop service and support tools for the industrial product range.
- Conduct training on the use and support for all industrial customers.
Service Manager
RCT
Mt Isa, Queensland
04.1998 - 02.2002
- Conducted regular training sessions for staff on new technologies and customer service best practices.
- Analyzed competitive offerings to ensure the service department remained competitive.
- Conducted performance reviews and provided constructive feedback to staff members.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Education
MBA -
Australian Institute of Business
Sydney10-2024
Auto Electrical Apprenticeship -
Department of Defence
Apprenticeship College12-1998
High School Diploma -
Immanuel College
South Australia12-1984
Skills
- Operations administration
- Planning and execution
- Fiscal oversight
- Long-range goal setting
- Contract negotiation
- Performance management
Accomplishments
- Member of AFL Queensland Hall of Fame inducted in November 2023
Affiliations
- 10 years of volunteering at junior and senior coaching levels
- avid open ocean swimmer
Timeline
Chief Operating Officer
RCT
02.2021 - Current
Senior Product Manager
RCT
07.2011 - 01.2021
Industrial Business Development Manager
RCT
04.2004 - 06.2010
Industrial Technical Specialist
RCT
03.2002 - 03.2004
Service Manager
RCT
04.1998 - 02.2002
MBA -
Australian Institute of Business
Auto Electrical Apprenticeship -
Department of Defence
High School Diploma -
Immanuel College
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