David Horn
Warwick,QLD
Summary
Highly motivated sales manager with a number of years experience in this industry . Consistently drives results by building and leading high-performance teams. Excellent communication skills with proven history of effectively collaborating across all organizational levels.
Enthusiastic Sales Manager knowledgeable about mechanical service needs. Expert in vehicle operations, parts purchasing and customer satisfaction. Driven to keep service operations cost-effective, speedy and high-quality in order to maintain reputation for excellence.
Overview
12
12
years of professional experience
Work History
Service Manager
Ron Bellingham Company
Warwick, QLD
01.2021 - Current
- Met with customers to discuss service needs and offer available solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
Truck Driver
Wickham Freight Lines
Warwick, Qld
11.2020 - 01.2021
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Sales Manager
Black Toyota
Warwick, QLD
02.2012 - 10.2020
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Education
High School Diploma -
Assumption College
Warwick, QLD11.1986
Skills
- Teambuilding
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Multitasking Abilities
- Excellent Communication
- Planning and Coordination
- Written Communication
Timeline
Service Manager
Ron Bellingham Company
01.2021 - Current
Truck Driver
Wickham Freight Lines
11.2020 - 01.2021
Sales Manager
Black Toyota
02.2012 - 10.2020
High School Diploma -
Assumption College
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