Summary
Overview
Work History
Education
Skills
Timeline
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David Jimenez

Park Ridge,QLD

Summary

Experienced and enthusiastic IT student with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance, as well as advanced technological skills and knowledge acquired from current studies.

Overview

6
6
years of professional experience

Work History

Consultant

Telstra
02.2023 - Current
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Responded to telephone and in-person requests for information.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
  • Maintained quality assurance and customer satisfaction objectives.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.

Sales Associate

Foot Locker
11.2021 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Tracked stock using company inventory management software.
  • Loaded and unloaded merchandise using ladder and pallet jack.

Crew Member

MOS Burger
01.2020 - 10.2021
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Trained employees in essential job functions.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.

Office Clerk

Avantix
12.2017 - 01.2019
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Checked documentation for accuracy and validity on updated systems.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Education

Bachelor of Information Technology -

University of Queensland
Brisbane, QLD
11.2025

Bachelor of Architecture - Landscape Architecture

Queensland University of Technology
Brisbane, QLD
11.2021

Business Diploma -

Prestige Service Training
Brisbane, QLD
11.2018

High School Diploma -

Browns Plains State High School
Browns Plains, QLD
12.2018

Skills

  • Software Troubleshooting
  • Computer Programming
  • Helpdesk Services
  • Systems Analysis
  • Technical Support
  • Hardware and Software Configuration
  • Network Maintenance
  • Organizational Skills
  • Collaborative Team Player
  • Apple IOS
  • Operating Systems
  • Software Applications

Timeline

Consultant

Telstra
02.2023 - Current

Sales Associate

Foot Locker
11.2021 - 01.2023

Crew Member

MOS Burger
01.2020 - 10.2021

Office Clerk

Avantix
12.2017 - 01.2019

Bachelor of Information Technology -

University of Queensland

Bachelor of Architecture - Landscape Architecture

Queensland University of Technology

Business Diploma -

Prestige Service Training

High School Diploma -

Browns Plains State High School

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David Jimenez