Summary
Overview
Work History
Skills
Timeline
Generic

David Jones

Yandina,QLD

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organisational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

17
17
years of professional experience

Work History

Director

Hoses24
09.2012 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Worked closely with organisational leadership and board of directors to guide operational strategy.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Established departmental performance goals and provided feedback for underperforming areas.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Formed strategic partnerships and connected with potential clients to drive business development.
  • Optimised staff performance by designing comprehensive training programs tailored to individual needs.
  • Negotiated favourable contracts with vendors for reduced costs and improved service quality.
  • Drove business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns.

Hose Technician

Hosepro
02.2007 - 08.2012
  • Participated in ongoing training opportunities to stay current with industry advancements in hose technology and applications best practices.
  • Improved hose assembly efficiency by implementing streamlined processes and adhering to strict quality control measures.
  • Provided on-site support for clients experiencing hose failures, promptly addressing issues to minimize downtime and maintain strong customer relationships.
  • Assisted customers with product selection, providing expert guidance on appropriate hose types based on specific applications requirements.
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Operated hand tools and power equipment according to company safety procedures.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Established positive customer relationships by providing punctual, cost-effective solutions.

Skills

  • Strategic Planning
  • Verbal and written communication
  • People Management
  • Operations Management
  • Project Management
  • Team Management
  • Creativity and Innovation
  • Strategies and goals
  • Budget Control
  • Business Planning
  • Organisational Development
  • Charismatic Leader
  • Legal and Regulatory Compliance

Timeline

Director

Hoses24
09.2012 - Current

Hose Technician

Hosepro
02.2007 - 08.2012

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David Jones