David Keep
Burpengary,QLD
Summary
A dedicated professional with a focus on building effective teams that strive to deliver optimal operational performance. With a commitment to zero harm, continuous improvement, and a flexible, adaptable approach. I thrive on challenges and have a proven ability to solve diverse issues within critical time frames. I have extensive experience leading culturally diverse teams, establishing and maintaining client relationships, and working calmly and effectively under high-stress conditions.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Regional Manager
Compass Group
01.2019 - Current
- Managed the operational and financial performance of the Santos portfolio, ensuring consistent delivery of high-quality services
- Focused on contract establishment, improvement, and building strong client relationships
- Overseeing all aspects of food and beverage services, room accommodation, offsite cleaning, booking centres, facilities maintenance, and grounds services
- Lead recruitment, up skilling, and training of site managers, chefs, and utility staff, managing a workforce of 200+ team members across 15 sites
- Ensured compliance with OHSE standards, company policies, and client KPIs, and driving a strong safety culture
- Delivered operational efficiencies and profitability through strategic planning and continuous improvement initiatives
- Implemented cost control strategies to meet budgetary targets and improve overall financial performance
Village Manager
Compass Group
01.2018 - 01.2019
- Management of site operations (catering, cleaning and facilities management services)
- Maintaining consistent operational performance, to ensure standards of quality, cost, safety, people capability and performance
- Driving regular and sustainable improvement in safety performance
- Staff engagement and development, modelling positive working relationships at all levels, demonstrating trust, care and respect
- Strong and decisive leadership skills with ability to build effective and engaged teams
- Managing multiple client relationships on site and project deadlines with competing priorities
- Staff retention, rostering, and subsequent management of both permanent and casual workforces
- Leadership interaction & implementation of performance measurement & management
- Site end of month procedures & meeting budgets & deadlines
Village Manager
Spotless Facility Services
01.2016 - 01.2018
- Management of site operations (catering, cleaning and facilities management services)
- Maintaining consistent operational performance, to ensure standards of quality, cost, safety, people capability and performance
- Driving regular and sustainable improvement in safety performance
- Fostering a high-performance culture through continuous improvement and innovation
- Staff engagement and development, modelling positive working relationships at all levels, demonstrating trust, care and respect
- Strong and decisive leadership skills with ability to build effective and engaged teams
- Ability to identify and implement new innovations within facilities management & hospitality
- Managing Staff retention, rostering, and subsequent management of both permanent and casual workforces
- Leadership interaction & implementation of performance measurement & management
Relief village manager/Head Chef
Spotless Facility Services
01.2015 - 01.2016
- Daily operations of a 380 man camp in the absence of the camp manager
- Staff training, focusing on safety
- Managing the retail outlet
- Managing accommodation reservations and bookings
- Managing the kitchen:
- All aspects of maintaining a kitchen of 9 staff, providing breakfast, crib, dinner and functions for a remote 380 man camp including produce ordering, stock taking, roster management daily, weekly and monthly food safety and safety reporting and end of month financial reporting, whilst strictly adhering to the client contract
- Rostering
- Conflict resolution
- Customer service
Chef/Sous chef/Head Chef
Spotless Facility Services
01.2012 - 01.2015
- Jordan Camp – 250 man camp
- Ruby Jo Camp – 450 man camp
- Wolleebee Camp – 250 man camp
Casual Chef
Mon Komo Hotel
01.2012 - 04.2012
Head Chef/Food Safety Supervisor
Sir James Terrace Retirement Resort
02.2009 - 04.2012
Casual Chef
Mango Hill Tavern
10.2010 - 03.2012
Breakfast/Second Chef
Toscani’s
10.2008 - 01.2009
Head Chef
Coffee Club
11.2007 - 04.2008
Casual Chef/Sous Chef/Head Chef
Brighton Hotel
01.2005 - 11.2007
Casual Chef (self employed contractor)
Zenith Hospitality
10.2006 - 01.2007
Second Chef, Head Chef, Casual Chef
Coffee Club
05.2004 - 11.2005
Senior Chef
Blue Skies Dining Pty Ltd
02.2003 - 03.2004
Chef De Partie
Oxley’s On The River
11.2002 - 02.2003
Head Chef
Bernie’s Bar and Brasserie
03.2002 - 11.2002
Demi Chef, Chef De Partie
Goodearth Hotel
08.2000 - 01.2002
Demi Chef
Silky Oaks Lodge (P&O Aust. Resorts)
09.1999 - 07.2000
Demi Chef
Opal Cove Novotel
01.1999 - 09.1999
Demi Chef
Heron Island (P&O Aust. Resorts)
08.1998 - 01.1999
Commie Chef
Manly Pacific Park Royal Hotel
04.1997 - 08.1998
Education
Certificate IV - Hospitality
Certificate III - Cookery (Trade)
Skills
- Team development focused, with a passion for supporting individual growth and succession planning
- Customer/client - focused with a positive and committed approach to delivering quality service in a changing environment
- Ability to set and manage priorities with ever-changing and diverse workloads, as well as effective problem-solving and decision-making under pressure
- Experienced in managing company facilities, including catering, retail, tavern, accommodation, off-site office areas, asset management, and vehicle fleet management
- Highly experienced chef with a background in a variety of establishments
- Proficient in Microsoft Office systems and operational tools
- Skilled in profit and loss analysis
Certification
- Forklift License
- RMLV
- Liquor Approved Manager
- Occupational First Aid
- RIIVEH305E Operate and Maintain a Four-Wheel Drive
Timeline
Regional Manager
Compass Group
01.2019 - Current
Village Manager
Compass Group
01.2018 - 01.2019
Village Manager
Spotless Facility Services
01.2016 - 01.2018
Relief village manager/Head Chef
Spotless Facility Services
01.2015 - 01.2016
Chef/Sous chef/Head Chef
Spotless Facility Services
01.2012 - 01.2015
Casual Chef
Mon Komo Hotel
01.2012 - 04.2012
Casual Chef
Mango Hill Tavern
10.2010 - 03.2012
Head Chef/Food Safety Supervisor
Sir James Terrace Retirement Resort
02.2009 - 04.2012
Breakfast/Second Chef
Toscani’s
10.2008 - 01.2009
Head Chef
Coffee Club
11.2007 - 04.2008
Casual Chef (self employed contractor)
Zenith Hospitality
10.2006 - 01.2007
Casual Chef/Sous Chef/Head Chef
Brighton Hotel
01.2005 - 11.2007
Second Chef, Head Chef, Casual Chef
Coffee Club
05.2004 - 11.2005
Senior Chef
Blue Skies Dining Pty Ltd
02.2003 - 03.2004
Chef De Partie
Oxley’s On The River
11.2002 - 02.2003
Head Chef
Bernie’s Bar and Brasserie
03.2002 - 11.2002
Demi Chef, Chef De Partie
Goodearth Hotel
08.2000 - 01.2002
Demi Chef
Silky Oaks Lodge (P&O Aust. Resorts)
09.1999 - 07.2000
Demi Chef
Opal Cove Novotel
01.1999 - 09.1999
Demi Chef
Heron Island (P&O Aust. Resorts)
08.1998 - 01.1999
Commie Chef
Manly Pacific Park Royal Hotel
04.1997 - 08.1998
Certificate III - Cookery (Trade)
Certificate IV - Hospitality
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