David Kelly
Medowie,NSW
Summary
Since 1982, I have successfully created/operated and managed multiple Bakehouses from small to large scale operations throughout NSW and increased turnover dramatically. My sales experience and customer service skills are excellent and I communicate very well with people of all ages and backgrounds. My businesses and sales positions have been successful due to my work ethic,organizational skills,focus on product and an understanding of what the customer wanted. Our customer retention rate in all businesses was greater than 90% as I believed in creating and building a personal relationship with each and every customer.
REFEREES
Peter LeSueur - Peerless Foods
Work - 0392147731
Mobile - 0419015675
Jason Atherton - Atherton Group
0243512033
Paul Hardie - Pies to the Max
0428206967
Overview
43
43
years of professional experience
Work History
Manager Director
inside out property and garden Maintenace
Newcastle
08.2016 - Current
key duties
. Contracting home garden maintenance services to aged care providers
. Installation of safety rails and ramps
. Provide proposals/quotations for existing and prospective customers
. Supply providers with written and oral reports on customer needs
. OH&S regulations including site safety
Manager Director
self employed
Newcastle/ Orange , New South Wales
01.1982 - 08.2016
- 2014-2016 Kelly's Famous Bakehouse Hawks Nest
- 2004-2012 Kelly's Famous Bakehouse, Medowie
- 1997-2004 Little Jack Horner's Bakery, Argenton
- 1993-1995 Kelly's Gourmet Pies, Mereweather
- 1992-1993 The Pie Man, Tea Gardens
- 1991-1992 Darby's Pies, Gateshead
- 1990-1991 Pub Pies, Bulahdelah
- 1986-1990 Tip Top Bakeries, Orange
- 1982-1986 Kelly's Pies, Orange
- KEY DUTIES
- Supervision of multiple staff of trades and non trades
- Customer service and advice
- Marketing and merchandising
- Staff wages, PAYG and BAS payments
- Accounts receivable and payable
- Staff rosters, recruitment, supervision, mentoring and training.
- Purchasing and stock takes
- OH&S regulations including site safety
- General duties and house keeping
- ACHIEVEMENTS
- During 2000, the business was awarded 'Australia's Best Pie' in the Great Aussie Meat Pie Competition. The business had been runner up a number of times previously as well as numerous awards in other baking shows. As a result of these awards, turn over increased over 300%. We also were 2010 winner of Port Stephens Small Business Awards.
Account Executive Baking And Industrial
Peerless Foods/ Atherton Group
Sydney, New South Wales
02.1995 - 08.2014
- 2012-2014 Atherton Group, Tuggerah
- 1995-1997 Peerless Foods, Marrickville
- KEY DUTIES
- Promote/demonstrate/sell/and secure business from existing and prospective customers
- Demonstrate products and services to existing and prospective customers and assist them in selecting those best suited to their needs
- marketing and merchandising
- Establish/develop and maintain business relationships with existing and prospective customers
- Supply management with written and oral report on customer needs/interests/competitor activities and potential business
- Participate in trade shows and conventions
- Organize service and maintenance of company vehicle
- General Administration
Education
Baker/Pastry Cook Trade Course
Hunter Institute Of Technology
Hamilton, NSWSkills
- Operations Management
- Human Resources Management
- Staff Training and Development
- Marketing
- Strategic Planning
- Customer Relationship Management (CRM)
- Complex Problem-Solving
- Sales Techniques
- Verbal and written communication
Timeline
Manager Director
inside out property and garden Maintenace
08.2016 - Current
Account Executive Baking And Industrial
Peerless Foods/ Atherton Group
02.1995 - 08.2014
Manager Director
self employed
01.1982 - 08.2016
Baker/Pastry Cook Trade Course
Hunter Institute Of Technology
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