David Lack
Thurgoona
Summary
I am a dedicated professional with strong customer service and communication skills, committed to exceeding expectations and delivering exceptional results for every client.
Overview
5
5
years of professional experience
Work History
Personal Trainer
World Gym Albury
01.2025 - Current
- Designing personalised fitness programs tailored to individual client goals and abilities
- Conducting comprehensive fitness assessments to evaluate client progress and adjust training plans
- Providing ongoing motivation and support to clients, fostering a positive training environment
- Builds strong, trust-based relationships through professionalism, encouragement, and clear communication
- Educates clients on exercise technique, injury prevention, and healthy lifestyle habits
Disability Support Worker
Aaron Morgan Active Therapy
09.2024 - Current
- Apply personal training knowledge to design and guide safe, individualised exercise programs that improve clients’ fitness, confidence, and overall wellbeing
- Clearly explain exercises and routines, adapting communication style to suit different abilities and learning needs
- Motivate and encourage clients to work towards personal goals through consistent support and positive reinforcement
- Assists clients with daily living tasks including cleaning, cooking, and general household duties while maintaining a high standard of care
- Safely transports clients to appointments and community activities using a personal vehicle, demonstrating reliability, responsibility, and strong time management
- Completes detailed and comprehensive end-of-shift progress notes documenting activities, outcomes, and areas for improvement
Car Salesman
Albury Mazda
08.2022 - 08.2024
- Delivers a high-quality customer experience by ensuring satisfaction throughout every stage of the vehicle purchasing process
- Ranked 5th nationally across all Mazda dealerships in Australia for customer survey returns, reflecting consistently high customer satisfaction
- Welcomes and engages new customers, building strong rapport to identify needs and recommend suitable vehicles aligned with lifestyle and budget
- Utilises computer software to prepare accurate quotes, finance options, and sales contracts tailored to individual customer requirements
- Applies consultative sales techniques to clearly demonstrate product value and explain why Mazda vehicles best meet customer needs
- Provides ongoing customer communication, including updates on vehicle arrival times and aftermarket accessory orders
- Delivers professional and thorough vehicle handovers, ensuring customers fully understand their new vehicle and leave with a positive ownership experience
Assistant for Agency Director
The Eleet Real Estate
06.2021 - 02.2022
- Provides excellent customer service to all prospective buyers, ensuring a positive and professional experience
- Completes daily responsibilities and tasks to a high standard, demonstrating reliability and attention to detail
- Distributes hundreds of marketing flyers each morning to local letterboxes to support lead generation and maximize results for the director
- Accompanies buyers on property inspections, advising on property suitability, features, and value
- Assists the director with at-home property appraisals, contributing to accurate valuations and client satisfaction
- Prepares market reports for existing and potential clients to inform decisions and support sales strategy
- Performs assigned tasks with precision to meet the director’s expectations and support overall business objectives
Education
VIC Agents Rep Certificate In Real Estate
01-2021
Certificate IV in Fitness -
Wodonga Tafe
Wodonga01-2017
Provide First Aid and Cardiopulmonary Resuscitation Course -
Wodonga Tafe
Wodonga01-2016
Skills
- Hyper focusing on the task at hand
- Experienced Customer Service Skills
- Communication
- Attention to detail
- Healthy competitive drive
Accomplishments
- Off Road Driving Course, Melbourne 2024
- Forklift License, Wodonga 2022
- Achieved 10th place in the Arnold Classic Australia 2017, Division Under 22 years
- INBA Regional Physique Champion 2014, overall regional bodybuilding champion
Timeline
Personal Trainer
World Gym Albury
01.2025 - Current
Disability Support Worker
Aaron Morgan Active Therapy
09.2024 - Current
Car Salesman
Albury Mazda
08.2022 - 08.2024
Assistant for Agency Director
The Eleet Real Estate
06.2021 - 02.2022
VIC Agents Rep Certificate In Real Estate
Certificate IV in Fitness -
Wodonga Tafe
Provide First Aid and Cardiopulmonary Resuscitation Course -
Wodonga Tafe